Your Happiness Isn't Our Goal, It's Our Guarantee.
At XTERMIN, our mission is to improve the lives of our customers by providing the most effective pest control and an excellent customer experience. We believe that success is only achieved when our customers, employees, and stakeholders are happy.
Our Story
XTERMIN is a 'People First' company, dedicated to providing top-notch pest control services to residential and commercial customers in Arizona. Our team of trusted professionals is committed to customizing the latest pest management research to ensure 100% effectiveness against pests in your home or business. We invest in the latest technology to manage our business, ensuring reliable communication and an excellent customer experience before, during, and after each treatment.
Our Services
We offer a range of pest control services tailored to meet the unique needs of our customers. Our residential pest control services are designed to eradicate and control pests around your home using the safest and most efficient methods available. Our commercial pest control services are customized to protect HOAs, apartment and multifamily complexes, retailers, restaurants, office buildings, and other commercial properties against the liability pests can create.
Our Promise
Your happiness is our top priority. We guarantee our services and promise to re-service your home or business for free between scheduled visits if you're not 100% satisfied. We don't believe in contracts with nasty cancellation clauses, and instead, we focus on building long-term relationships with our customers based on trust, integrity, and exceptional service.
Our Values
At XTERMIN, we value our customers, employees, and stakeholders. We believe that our success is directly tied to the happiness and well-being of our customers and team members. Our commitment to excellence is reflected in our core values: Effectively Control Pests, Safely Provide Efficient Communication, and Always Maintain Trust & Integrity.
Excellent Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism of XTERMIN's team, particularly Steve and Michelle. They were responsive, helpful, and genuinely cared about the customers' concerns, taking the time to explain everything clearly and putting their worries at ease.
Knowledgeable and Experienced Technicians
The technicians, including Jacob, were knowledgeable, professional, and thorough in their work. They were patient, answered all questions, and took the time to explain the treatment process. They were also punctual, arriving on time for appointments.
Effective and Reliable Pest Control Services
The reviews indicate that XTERMIN's pest control services are effective and reliable. Customers were pleased with the results, and many mentioned that they would recommend the company to others. The company's ability to provide same-day service, competitive pricing, and a multidisciplinary approach to pest control were all cited as positives.
Minor Concerns
One customer had a negative experience, citing floor damage during a heat treatment and feeling that the office was unresponsive to their concerns. However, this review was an outlier, and the majority of reviews were overwhelmingly positive.
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