Serve People, Add Value, Build Excellence
At Cox Appliance Service, we are a family-owned and operated appliance repair company that has been serving the Tulsa Metro and surrounding areas since 1989. Our mission is to provide quality workmanship on most makes and models of appliances, including refrigerators, washing machines, dryers, ranges, ovens, ice makers, garbage disposals, and dishwashers. We pride ourselves on our honest and dependable service, and our customer satisfaction is our top priority.
Our Services
We understand the importance of having your appliances in good working condition, which is why we offer same-day service, Saturday and after-hours service at no extra charge. Our technicians are factory-trained and use only factory parts to ensure that your appliances are repaired to the highest standards. We also offer personalized service and affordable rates, so you can rest assured that your appliance repair needs are in good hands.
About Our Team
Our owner and technician, Brian Cox, is a Tulsa native who has been serving the Tulsa area since 1992. With over 30 years of experience in the appliance industry, Brian has the expertise and knowledge to get the job done right the first time. Our team is committed to delivering quality, value, and service to our customers, and we strive to exceed your expectations.
Why Choose Us?
At Cox Appliance Service, we are dedicated to providing exceptional service and unparalleled customer satisfaction. We answer all after-hour calls, and we do not use an answering service. Our office hours are Monday-Friday: 8 AM to 6:00 PM, Saturday: 8 AM to 1:00 PM, and Sunday: Closed. We are proud to be one of Tulsa's most recognized and respected appliance service companies, and we look forward to earning your business.
Cox Appliance Service Review Summary
Overview
Cox Appliance Service has received overwhelmingly positive reviews from customers, with most rating their experience as 5-star. Customers praise Brian, the owner, for his honesty, reliability, fairness, and professionalism.
Positive Reviews
Most customers rave about Brian's prompt service, punctuality, and reasonable pricing. Many appreciate his transparency and willingness to explain the repair process and costs. Several customers mention that Brian went above and beyond to fix their appliances, often finding cheaper solutions or providing advice on how to maintain their appliances. His friendly and courteous demeanor is also frequently mentioned.
Negative Review
The only negative review comes from a customer who was unhappy with Brian's refusal to wear a mask during a home visit. The customer felt that Brian's behavior was unprofessional and uncaring.
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