Quality Work. Superior Results. Affordable Prices.
At True Steam, we take pride in our work and strive to create healthier homes and floors that look their very best. With years of experience in top-of-the-line carpet cleaning and floor care services, we provide Richmond and the surrounding areas with quality, dependable services such as residential carpet cleaning, commercial carpet cleaning, upholstery cleaning, tile and grout cleaning, oriental rug cleaning, hardwood floor cleaning, mattress cleaning, and pet odor removal.
Our Mission
Our mission is to provide exceptional customer service, superior results, and affordable prices. We understand the value of treating others the way we like to be treated and exemplify this through our workmanship and friendliness. We aim to create lifelong customers by providing a service that is unmatchable both in customer satisfaction and the results that we guarantee.
Our Services
We offer a wide range of services to cater to your cleaning needs. Our services include:
- Carpet Cleaning: We use environmentally safe cleaning products combined with our superior, truck-mounted equipment to ensure that our workmanship is consistently the best.
- Oriental Rug Cleaning: Our rug cleaning facility is equipped to handle even the most delicate and intricate rugs.
- Commercial Cleaning: We provide top-notch commercial cleaning services to businesses in Richmond and surrounding areas.
- Upholstery Cleaning: Our skilled technicians use the latest technology and equipment to clean your upholstery to its original condition.
- Tile & Grout Cleaning: We use specialized equipment and cleaning solutions to remove dirt and grime from your tile and grout.
- Hardwood Cleaning: Our hardwood floor cleaning service uses eco-friendly cleaning products and state-of-the-art equipment to leave your floors shining.
- Mattress Cleaning: We use specialized equipment to remove dirt, dust, and allergens from your mattress.
- Pet Odor Removal: Our pet odor removal service uses advanced technology to remove even the toughest pet odors.
- Stain Guard Protection: We offer stain guard protection to protect your carpets and upholstery from future stains.
Why Choose Us
People are choosing True Steam because we prioritize customer satisfaction, offer free on-site, telephone or email estimates, and provide the best quality service in the Greater Richmond Area. We are locally owned and operated, and our friendly, uniformed technicians are fully trained, insured, and equipped with the latest technology and equipment.
Our Guarantee
We stand behind our work and offer a 30-day customer guarantee. We strive to create healthier homes and floors that look their best, and we're confident that you'll be satisfied with our services.
Exceptional Service and Results
All reviewers were extremely satisfied with the service they received from True Steam. The company's professionalism, friendliness, and attention to detail were consistently praised.
Professionalism and Quality of Work
Reviewers praised the team's professionalism, punctuality, and thoroughness. Andrew, the service provider, was commended for his knowledge, expertise, and ability to tackle tough stains and odors.
Excellent Communication and Customer Service
Reviewer after reviewer praised the company's communication, from scheduling to follow-up. Andrew was described as responsive, informative, and courteous, ensuring that customers were informed and satisfied throughout the process.
Value for Money
Many reviewers noted that the service was reasonably priced, and the value for money was unbeatable. The results exceeded expectations, with many reviewers stating that their carpets looked brand new.
Variety of Services
True Steam offers a range of services, including carpet cleaning, upholstery cleaning, pet stain and odor removal, and more. Reviewers praised the company's ability to accommodate their specific needs and provide exceptional results.
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