Faster to Any Size Disaster
At SERVPRO of Northwest Las Vegas, we pride ourselves on being the premier disaster restoration company in the Las Vegas area. Our team of experts is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and has the experience to handle any size fire or water damage loss in Las Vegas. We operate 24 hours a day, seven days a week, matching the fast-paced and unpredictable environment of the city.
Our Story
SERVPRO of Northwest Las Vegas is locally owned and operated by Dennis and Jodi Zachary, who have a combined 60 years of restoration and construction experience. Our team is dedicated to providing the highest level of customer service and ensuring that our customers' properties are restored to their pre-loss condition.
Our Services
At SERVPRO of Northwest Las Vegas, we offer a wide range of services to meet the unique needs of our customers. Our services include:
- Residential Services: Our highly trained technicians have the expertise and equipment to clean and restore your home after a flood, fire, or other disaster. We offer water damage restoration, fire damage restoration, mold remediation, and storm damage restoration services.
- Commercial Services: We understand the importance of minimizing downtime and restoring your business to normal operations as quickly as possible. Our commercial services include water damage restoration, fire damage restoration, mold remediation, and cleaning services.
Our Certifications
As a testament to our commitment to excellence, our team holds a range of certifications from industry-leading organizations. These certifications include the Applied Microbial Remediation Technician (AMRT), Applied Structural Drying Technician (ASDT), and Carpet Cleaning Technician (CCT).
Why Choose Us
At SERVPRO of Northwest Las Vegas, we pride ourselves on our fast response times, highly trained technicians, and state-of-the-art equipment. We are a trusted leader in the restoration industry, and our locally owned and operated company has the national resources to handle any size disaster.
Get in Touch
If you have a fire or water emergency, please do not hesitate to call us at (702) 453-8870. Our team is available 24 hours a day, seven days a week, and we are ready to respond immediately.
Overview of Reviews
The reviews of Servpro, a restoration company, are overwhelmingly positive. The majority of reviewers praised the company's professionalism, timely service, and efficiency.
Positive Aspects
Courteous and Professional Staff
Many reviewers praised the courteous and professional behavior of Servpro's staff, including Lance Martinez, Shawn, Clayton, Jesenia, and others. They were described as helpful, knowledgeable, and empathetic.
Efficient and Reliable Service
Reviewers appreciated the prompt and efficient service provided by Servpro. They were impressed with the company's ability to respond quickly to emergencies and complete jobs efficiently.
High-Quality Work
Reviewers praised the high-quality work done by Servpro, including water damage cleanup, mold remediation, and fire damage restoration. They were satisfied with the results and appreciated the company's attention to detail.
Negative Aspects
Communication Issues
One reviewer mentioned communication issues, including unreturned calls and texts, and a lack of notification about appointment cancellations.
Dissatisfaction with Technician
One reviewer had a poor experience with a technician, citing poor service and unprofessional behavior.
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