At Metro Plumbing, Heating & Air, we're dedicated to providing exceptional plumbing, heating, cooling, septic, and drain services to the residents of Chattanooga and surrounding areas. With over 30 years of experience in the industry, our family-owned and operated business has built a reputation for delivering extraordinary solutions that keep your family and home comfortable.
Our Story
Our journey began in 1989, and since then, we've been committed to providing top-notch services that exceed our customers' expectations. Our team of highly-skilled technicians is dedicated to delivering prompt, reliable, and efficient solutions that cater to your specific needs. Whether you require professional repairs, efficient HVAC installations, or a dependable checkup, we're committed to ensuring your complete satisfaction.
Our Services
We offer a wide range of services designed to keep your plumbing, heating, cooling, septic, and drain systems in top condition. Our services include:
- Plumbing System Repiping
- Water Line Replacement
- Water Heater Repair & Replacement
- Tankless Water Heater Installation
- Tankless Water Heater Repair
- Water Treatment & Filtration
- Faucet and Fixture Repair & Replacement
- Toilet Repair & Replacement
- Gas Line Repair
- Plumbing System Check
- HVAC Furnace Repair and Replacement
- AC Repair & Replacement
- Drains & Sewer Drain Clearing & Cleaning
- Hydro Jetting
- Septic Septic Tank Pumping
- Septic Tank Installation
- Septic Field Line Repair
Our Commitment
At Metro Plumbing, Heating & Air, we're committed to delivering extraordinary experiences to each and every customer. We guarantee 100% satisfaction or your money back! Our team takes pride in our workmanship and stands behind the quality of our services. In the rare event of a mistake, we take full responsibility and compensate you for any inconvenience caused.
Our Promise
We strive to provide an extraordinary experience to each and every customer. Our commitment to excellence means that we go above and beyond to ensure your satisfaction with our services. From the moment you contact us to the completion of the job, we aim to deliver prompt communication, professional workmanship, and reliable solutions.
Overall Positive Reviews
- Many customers praised Metro's technicians for their professionalism, courtesy, and expertise in resolving plumbing issues efficiently and effectively.
- Several reviewers were impressed with the company's quick response time, cleanliness, and attention to detail.
- The company's warranty and customer care services were also highlighted as a positive aspect by some customers.
Plumbing Services and Technicians
- Metro's plumbers were commended for their professionalism, knowledge, and courtesy, with several technicians receiving individual praise (e.g., Richard, Louis, Jeromy, Zack, and Robby).
- The company's sewage and drain services, including septic tank location, riser installation, and pipe repair, were praised for their effectiveness.
- The installation of new gas lines, tankless water heaters, and HVAC systems were also mentioned as areas of expertise.
Positive Aspects of Customer Service
- Metro's customer service was praised for its responsiveness, with many customers noting prompt responses to their calls and efficient scheduling.
- The company's communication style was commended for being clear, concise, and respectful.
- Several reviewers appreciated the company's willingness to educate them on plumbing issues and provide helpful advice.
Negative Reviews
- Only two reviewers expressed dissatisfaction with Metro's services, citing high prices and a perceived lack of transparency in pricing.
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