Business Details
50+ Years
experience
Emergency
services
Trusted Pittsburgh Plumbing, Heating & Cooling Experts
Sullivan Service has been a family-owned business serving Pittsburgh since 1964, founded by Bill and Anna Sullivan with a single truck. Over six decades, the company has grown while maintaining its commitment to personalized, family-operated service. Our team of certified technicians prioritizes technical expertise, reliability, and compassionate service, ensuring homes and businesses receive sustainable plumbing, heating, and cooling solutions.We emphasize transparency with upfront pricing, a 2-year warranty on repairs, and 24/7 emergency availability. Our three-generation legacy reflects deep local knowledge and a dedication to community impact through initiatives like the Sully Cares program. We guarantee 100% satisfaction, offering flexible financing and annual service plans to meet diverse customer needs.
Services
Plumbing Repair
Water Heaters
Sump Pumps
Drain Clearing
Furnace Repair
A/C Repair
Camera Inspection
Heat Pump Repair
Mini Split Install
Water Line Repair
Details
- Year established: 1964
Highlights and features
- We offer 60+ years of family-owned expertise in Pittsburgh's unique plumbing and HVAC needs.
- Our technicians are certified, licensed, and insured for all plumbing, heating, and cooling services.
- We guarantee on-time arrivals with a 'You choose the time' scheduling promise.
- 2-year warranty on all repairs exceeds industry standards for customer protection.
- We combine technical skill with compassionate service, ensuring clean, respectful home visits.
Services
Plumbing Repair
Our plumbing repair service addresses leaks, clogs, and system failures with diagnostic assessments and tailored solutions. Technicians provide comprehensive reports before work begins, waiving service charges if repairs are completed. We specialize in water line repairs, fixture installations, and emergency leak detection using advanced camera inspections. All repairs include a 2-year warranty for customer peace of mind.
Heating Repair
We offer complete heating system diagnostics and repairs for furnaces, heat pumps, and boilers. Our technicians perform safety checks on burners, carbon monoxide levels, and electrical components. Emergency heating repairs prioritize restoring warmth quickly while ensuring system efficiency. Annual maintenance plans help prevent breakdowns during Pittsburgh's coldest months.
Cooling Services
Our cooling experts handle air conditioner repairs, installations, and maintenance across Pittsburgh. We diagnose refrigerant levels, check condenser motors, and optimize system efficiency. Mini-split installations provide zoned cooling solutions for residential and commercial properties. All AC services include performance testing for reliable summer operation.
Drain Clearing
Using hydro-jetting and camera-guided tools, we clear stubborn drain clogs and identify underlying pipe issues. Our technicians assess sewer lines for cracks or root intrusion, providing lasting solutions rather than temporary fixes. Drain services include preventative maintenance recommendations to avoid future blockages.
Sump Pump Repair
We repair and maintain sump pumps to prevent basement flooding during heavy rains. Services include checking float switches, motor functionality, and discharge lines. Annual inspections ensure proper operation, while emergency repairs address sudden system failures. We also offer sump pump replacement with energy-efficient models.
People
John L. Sullivan
Owner
Third-generation owner leading Sullivan Service's community-focused mission. Balances family legacy with modern service standards. Advocates for employee development and customer trust through consistent quality workmanship.
Brad Sullivan
Operations Manager
Certified plumbing and HVAC technician with hands-on experience across all company roles. Oversees daily operations while maintaining technical expertise in system installations and repairs.
Ryan Sapos
Service Manager
Customer service specialist focused on problem resolution and team leadership. Prioritizes timely communication and quality control for residential service calls across Allegheny County.
Bob Anderson
Field Supervisor
Master Plumber with 22 years of industry experience. Ensures technical excellence in heating and cooling system installations. Trained under regional HVAC experts to maintain high service standards.
Justin Terhune
Service Manager
Operations leader balancing customer needs with team development. Implements service protocols that emphasize rural-urban service integration and technician training programs.
Questions
What plumbing services require immediate attention?
Leaking pipes, complete loss of water, or sewer backups demand immediate service. Our 24/7 team responds rapidly to prevent property damage.
How often should heating systems be serviced?
Annual furnace inspections before winter ensure safety and efficiency. Our maintenance plans include 14-point system checks to prevent breakdowns.
Do you offer financing options?
Yes, we provide flexible financing plans for major HVAC replacements or plumbing renovations through approved credit programs.
What's included in drain cleaning service?
We use motorized augers and camera inspections to clear blockages, followed by system testing to ensure complete debris removal.
Are technicians licensed and insured?
All field staff maintain current Pennsylvania plumbing and HVAC licenses with full company insurance coverage for residential and commercial jobs.
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