Total Military Management

Who We Are

Founded in 2003, TMM, Inc. is a results-oriented company focused on the success of its customers. As an industry leader in providing third-party services to the Department of Defense (DoD) household goods relocation industry, we take pride in our commitment to excellence in everything we do. Our foundation is built upon providing exceptional service to our military families and our TMM families, fostering a culture that sets us apart.

Our Leadership

Our leadership team is comprised of experienced and energized professionals with significant expertise in military move management and other segments of the relocation and storage industry. Our management team has expanded since the company's inception, developing a platform to support our rapid growth. Our senior management team is dedicated to leading TMM to continued growth and success.

Our Culture

At TMM, we believe in creating a fun and festive environment that allows our team to thrive. Our culture is built upon our commitment to excellence, integrity, and customer satisfaction. We strive to be a best place to work, as certified by the Jacksonville Business Journal, recognition we have received for nine consecutive years.

Testimonials

We are proud of the exceptional service we provide to our customers. Our testimonials speak volumes about our commitment to customer satisfaction. Here's what some of our valued customers have to say:

"This was THE BEST crew, start to finish, I have had in 7 moves with the Navy, particularly the TSP and his crew. VERY impressed!"

"The moving team was excellent! The best we have seen. They were very respectful and timely. I would hire them again in a heartbeat."

"I also appreciated her occasional calls to check up on how the move was going."

Services

TMM's largest business is providing third-party services to the Department of Defense (DoD) household goods relocation industry. Our customer management processes successfully link the actions of relocation companies to the expectations of military families. The resulting improvement in customer service provides increased business for our partnering companies and, more importantly, results in higher levels of customer satisfaction across serviced families.

Our service methods have been proven to advance the customer experience. By partnering with innovative moving companies, we can deliver exceptional service to our customers.

Partnership Opportunities

If you are interested in seeing how TMM can impact your SCAC, Agency, or Hauling, we invite you to explore our partnership opportunities. We are committed to our partnering companies' success and will work closely with you to ensure your business thrives.

TMM Cares

Philanthropy is at the heart of TMM's culture. Our executive team has created an environment of servitude to the less fortunate, and we truly put our money where our heart is. We support various charitable programs throughout the year, and our in-house 501(c3) organization, TMM Cares, focuses on programs benefiting children in Duval and surrounding counties.

Our Commitment

At TMM, we are committed to providing exceptional customer service, advancing the customer experience, and making a positive impact in our community. We strive to be the best place to work, a recognition we have received for nine consecutive years. We are dedicated to our customers, our team, and our community.