Your Comfort is our only concern.
At Benjamin Franklin Plumbing, we pride ourselves on being the go-to plumbers in Phoenix, AZ, and surrounding areas. With over 15 years of experience, our locally owned and operated business has built a reputation for providing top-notch plumbing services to residential and commercial customers. Our commitment to customer satisfaction, quality workmanship, and transparent pricing has earned us an A+ rating with the Better Business Bureau and over 1,700 5-star reviews.
Our Services
We offer a wide range of plumbing services to meet your specific needs. Whether you're experiencing a leaky faucet, clogged drain, or need a new water heater installation, our team of expert plumbers is here to help. Our services include:
- Water Heater Repair & Installation: We specialize in repairing and installing both conventional and tankless water heaters. Our experienced plumbers will diagnose the issue and provide a solution that meets your needs.
- Drain Cleaning: Our state-of-the-art equipment and techniques ensure that your drains are flowing freely and efficiently.
- Faucet Repair: From leaky faucets to broken handles, our plumbers can repair or replace your faucet to get your sink flowing smoothly again.
- Gas Line Repair: We can diagnose and repair any gas line issues, ensuring your home or business remains safe and efficient.
- Repipe Plumbing: If your pipes are old or damaged, we can repipe your home or business with new, high-quality pipes.
- Sink Repair: From clogged drains to leaky faucets, our plumbers can fix any sink-related issues quickly and efficiently.
- Sewer Line Repair: Our advanced technology allows us to diagnose and repair any sewer line issues, ensuring your home or business remains clear of sewage backups.
- Shut Off Valve Leaking: Our team can locate and repair any shut-off valve leaking issues to prevent costly damage.
Our Philosophy
At Benjamin Franklin Plumbing, we believe that our customers deserve the best. That's why we:
- Offer a 100% satisfaction guarantee
- Provide upfront, transparent pricing
- Use only high-quality materials and equipment
- Employ only the most experienced and trained plumbers
- Respond promptly to emergency service calls
Why Choose Benjamin Franklin Plumbing?
We're more than just a plumbing company - we're your trusted partners in maintaining a safe, efficient, and comfortable living or working space. Our commitment to customer service, quality workmanship, and community involvement has earned us the trust of our customers and the respect of the industry.
Our Guarantee
As a UWin Endorsed Contractor, our plumbers have been fully vetted and trained to provide exceptional service. Our On-Time Guarantee means that if we're unable to complete the job within the scheduled timeframe, we'll pay you $50.
Locally Owned and Operated
As a locally owned and operated business, we're invested in the success and well-being of our customers. We understand the unique needs of our community and strive to provide tailored solutions to meet those needs.
Contact Us
If you're experiencing a plumbing issue or need routine maintenance, schedule your appointment today. Our friendly team is here to help.
Ben Franklin Plumbers: A Mixed Review
Quality of Work and Professionals
Ben Franklin Plumbers have received praise for their professionals, who are knowledgeable, courteous, and efficient in their work. Many reviewers have mentioned their satisfaction with the quality of work provided, with some even going as far as to highly recommend the company.
Communication and Customer Service
However, there are some concerns regarding communication and customer service. Some reviewers have reported difficulties in getting quotes, with one reviewer experiencing a lengthy call with a supposed technician who ultimately did not provide a quote. Another reviewer was left waiting for a technician who was late, with no explanation for the delay.
Pricing Concerns
Pricing has been a major issue for some reviewers. One reviewer was shocked to learn that the labor cost for installing a garbage disposal was $344 for less than an hour's work. Another reviewer was frustrated by the high prices of Ben Franklin's recommended garbage disposals.
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