Trust us to keep you comfortable all year round!
At Douglas Mechanical, Inc., we're proud to be a family-owned and operated HVAC company serving Houston and surrounding areas since 1975. Our team of certified technicians receives the latest industry training to ensure that every job is done to the highest standard of service and quality. We're committed to exceeding your expectations by providing personalized service and focusing on your true comfort needs.
Our History
With over 45 years of experience, we've built a reputation as one of the most trusted HVAC companies in Houston. Our commitment to quality, customer satisfaction, and employee training has earned us the prestigious designation of Trane Comfort Specialist, a distinction awarded to only the most qualified specialists. We're proud to have served generations of families and businesses in the Houston area, and we look forward to serving you.
Our Services
We offer a comprehensive range of residential and commercial HVAC services, including:
- AC repair, replacement, and installation
- Heating repair, installation, and maintenance
- Commercial HVAC services, including preventative maintenance and rooftop unit installation
- Financing options and discounts for active military, veterans, first responders, firefighters, and police officers
What Sets Us Apart
At Douglas Mechanical, Inc., we're dedicated to providing exceptional service and ensuring your complete satisfaction. Our team of experts is committed to:
- Providing honest assessments and fair, upfront pricing
- Offering same-day/next-day installation on new systems
- Providing 24/7 emergency service for unexpected breakdowns
- Offering a preventative maintenance program to extend the life of your HVAC system
- Employing NATE and EPA-certified technicians who complete ongoing training to stay up-to-date on the latest industry developments
Our Mission
At Douglas Mechanical, Inc., our mission is to provide quality HVAC services that meet and exceed our customers' expectations. We're dedicated to building lifelong relationships with our customers, and we're committed to being your trusted partner in maintaining a comfortable and healthy indoor environment.
Exceptional Customer Service and Professionalism
The majority of the reviews praise Douglas Mechanical Inc. for their exceptional customer service, professionalism, and expertise. Many reviewers mention the courtesy, knowledge, and promptness of the technicians, who took the time to explain the issues and solutions thoroughly. The company's commitment to customer satisfaction is evident in the numerous reviews that highlight the friendly and respectful attitude of the staff.
Competent Technicians and Quality Work
The technical expertise of the technicians is praised by many reviewers, who appreciate the thoroughness and attention to detail in diagnosing and resolving issues. The quality of the work is commended, with many reviewers expressing satisfaction with the installation and repair services.
Timely Response and Follow-up
The company's prompt response to service requests and follow-up care are also highlighted in several reviews. Technicians are praised for their punctuality, and the company's commitment to ensuring customer satisfaction is evident in the follow-up calls and checks after the service.
Positives
- Exceptional customer service and professionalism
- Competent and knowledgeable technicians
- Quality work and attention to detail
- Timely response and follow-up care
Negatives
- A few reviewers express dissatisfaction with the sales tactics and pricing
- One reviewer had issues with the installation and repair services
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