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Guy Smith Heating & Cooling is your one-stop shop for all your HVAC, plumbing, and generator needs. With over 53 years of service in Hampton Roads, our team of experienced technicians has been serving our neighbors in Virginia Beach, Norfolk, Chesapeake, and Portsmouth since 1968.
Our Services
Our team of experts offers a wide range of services to meet all your heating, ventilation, and air conditioning (HVAC) needs. From installation to maintenance and repair, our experienced HVAC technicians are standing by to serve you at a fair price. We also provide plumbing installations and troubleshooting, as well as generator installation, maintenance, and repair. Whether you're dealing with drippy faucets, clogged drains, non-functioning water heaters, broken pipes, or garbage disposal problems, we've got you covered.
Our generator services ensure that you're never left in the dark when the power goes out. We can install, maintain, and service generators that will kick into action when the elements get rough. From basic electrical services to whole-home coverage, we can provide you with the back-up electricity you need.
Why Choose Us?
At Guy Smith Heating & Cooling, we pride ourselves on our commitment to quality service, great products, and great value. We use only the best available products and materials on each job, and our technicians are dedicated to providing quality service on everything they do. We take the time to listen to your requests, issues, and concerns, and then we get straight to work on making whatever you need happen.
We offer financing options to help you manage big projects easily, and we're a locally owned and operated business. We provide free estimates on replacement units, and our technicians are fully licensed and insured. Our fast emergency response services team won't keep you waiting, and we can repair and service any brand, even if we didn't initially install it.
Exceptional Customer Service and Professionalism
The overall sentiment of the reviews is overwhelmingly positive, with customers praising the exceptional customer service, professionalism, and expertise of Guy Smith's technicians.
Technician Praise
Many reviewers specifically mentioned the excellent service they received from individual technicians, including Thomas, Dom, Phillip, Kevin, Kali, Brian, Chris H, and Dave. These technicians were praised for their professionalism, knowledge, and explanatory skills, making customers feel informed and confident in the work being done.
Efficient and Timely Service
Several customers appreciated the efficient and timely service they received, with some mentioning that issues were resolved quickly and that technicians arrived promptly.
Communication and Transparency
Reviewers praised the clear communication and transparency provided by Guy Smith's team, including detailed explanations of the work being done and photos of the process.
Honesty and Fair Pricing
Some customers appreciated the honesty and fairness of Guy Smith's pricing, with one reviewer mentioning that they were not pushed into buying unnecessary services.
Satisfaction and Loyalty
Many reviewers expressed their satisfaction with Guy Smith's services, stating that they would use the company again and recommend it to others.
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