Business Details
24 Years
experience
Custom Swimming Pools & Spas in Lititz, PA
Founded by Craig Horning, Integrity Pools has established itself as a leader in custom swimming pool, hot tub, and outdoor living solutions. Our commitment to quality, innovation, and customer-centric service drives every project. With a streamlined construction process, state-of-the-art equipment, and personalized attention from our owner-led team, we deliver exceptional value without compromising standards.Our A+ BBB rating, industry leadership roles, and 70% referral-based business underscore our dedication to excellence. From design to maintenance, we prioritize energy efficiency, durability, and client satisfaction, ensuring every backyard transformation exceeds expectations.
Services
Custom Gunite Pools
Hot Tub Sales
Pool Maintenance
Pool Renovations
Automatic Pool Covers
Spa Repair Services
Pool Opening/Closing
Outdoor Living Design
Commercial Pool Building
Pool Safety Covers
Details
- Year established: 2002
Highlights and features
- We offer a no-pressure sales philosophy focused on client needs.
- Our efficient, streamlined construction process minimizes project timelines.
- We design pools with energy-efficient, low-maintenance features for long-term value.
- Owner Craig Horning oversees every project for personalized attention.
- We hold an A+ rating with the BBB and leadership roles in industry associations.
Associations and certifications
- BBB
- PHTA
What people say
Exceptional quality
Professional service
Transformative backyard solutions
Personalized attention
Reliable maintenance
Services
Custom Gunite Pools
Integrity Pools designs and builds custom gunite pools tailored to client preferences. Our process emphasizes energy efficiency, durability, and aesthetic integration with outdoor spaces. We prioritize streamlined construction timelines and personalized oversight from owner Craig Horning, ensuring projects meet exact specifications while maintaining industry-leading quality standards.
Hot Tub Sales
We offer Arctic Spas hot tubs with personalized consultations to match client needs. Our showroom features 10+ models for testing, and our team provides installation, maintenance, and remote monitoring options. Emphasis on energy-efficient designs ensures low operational costs and long-term satisfaction for residential and commercial clients.
Pool Maintenance
Our weekly maintenance includes chemical balancing, cleaning, filter care, and equipment checks. Services are exclusive to Integrity-built pools, ensuring familiarity with each system for optimal performance. We guarantee reliability and transparency, with technicians trained on Pentair equipment for consistent, high-quality care.
Pool Renovations
We specialize in modernizing existing pools with updated features, finishes, and technology. Our team addresses structural, aesthetic, and functional improvements, extending the lifespan of your investment. From tile replacements to complete overhauls, we deliver cost-effective solutions that align with evolving client needs.
Outdoor Living Design
Our outdoor living solutions integrate pools, spas, kitchens, pergolas, and landscaping into cohesive environments. We focus on maximizing usability and aesthetic appeal, creating spaces for relaxation and entertainment. Custom designs consider property layout, client lifestyle, and long-term enjoyment.
People
Craig Horning
Owner
Craig Horning founded Integrity Pools in 2002, leveraging his extensive pool construction expertise. He oversees every project, ensuring quality and client satisfaction. His hands-on approach and industry leadership have established the company as a regional leader.
Barb Shopf
Director of Sales
Barb Shopf has served as Director of Sales since 2005, guiding clients through personalized consultations. Her expertise in pool and spa features ensures tailored solutions. She plays a key role in client education and satisfaction.
Nate Horning
Project Foreman
Nate Horning, a project foreman since 2014, manages construction teams with a focus on efficiency and precision. His leadership ensures projects adhere to timelines and quality standards, reflecting the company's commitment to excellence.
Danny Santiago
Service Technician
Danny Santiago, a service technician since 2019, specializes in pool and spa maintenance. His technical skills and responsiveness ensure reliable service for Integrity clients, maintaining system performance and client trust.
Cari Armel
Hot Tub Specialist
Cari Armel, a service underwriter and hot tub specialist since 2019, provides expert guidance on spa selection and care. Her client-focused approach ensures seamless purchases and ongoing satisfaction with Arctic Spas products.
Questions
What services does Integrity Pools & Spas offer?
We specialize in custom gunite pools, hot tubs, pool maintenance, repairs, renovations, and outdoor living solutions.
Why choose Integrity Pools & Spas?
Our no-pressure sales, efficient construction, and owner-led oversight ensure quality and client satisfaction.
Do you service areas outside Lancaster County?
We primarily serve the Susquehanna Valley and Lancaster County regions.
What maintenance services are included in your weekly pool visits?
Weekly visits include chemical analysis, cleaning, filter maintenance, and equipment evaluation.
