Experience the Tietze Difference: Quality Service, Family Values
At Tietze Plumbing, we're dedicated to providing top-notch plumbing, AC, and heating services to the good people of Boerne, Helotes, San Antonio, and surrounding areas. With over 35 years of experience, our family-owned business has built a reputation for reliability, quality, and exceptional customer service.
Our Story
We're proud to be the trusted plumbing and HVAC company in the Texas Hill Country. Since 1986, we've been committed to delivering prompt, professional, and affordable solutions to our customers' plumbing, heating, and cooling needs. Our team of licensed, insured, and fully trained experts is dedicated to treating our customers the way we want to be treated - with honesty, respect, and a smile.
Our Services
We offer a wide range of plumbing services, including kitchen and bathroom plumbing, emergency plumbing, toilet repair, faucet repair, fixture installation and repair, pipe repair and replacement, drain cleaning, and much more. Our HVAC services include AC repair, maintenance, inspection, installation, and replacement, as well as heating system repairs and installations. We also provide maintenance plans, plumbing plans, and HVAC plans to help our customers save money and stay safe.
Our Mission
Our primary goal is to provide the highest level of quality and customer service, ensuring our customers' plumbing, heating, and cooling systems are running smoothly and efficiently. We strive to build long-lasting relationships with our customers, and we're committed to treating our customers the way we want to be treated - with honesty, respect, and a smile.
What Our Customers Say
Don't just take our word for it! Our customers rave about our excellent service, praising our promptness, tidiness, friendliness, and professionalism. From installing new faucets to fixing leaky pipes, our customers appreciate our attention to detail and commitment to getting the job done right the first time.
Excellent Service and Professionalism
The majority of the reviews praise the company's excellent service, professionalism, and knowledgeable technicians. Many reviewers mentioned that the technicians were on time, courteous, and explained the work to be done before starting the job. The company's ability to schedule appointments quickly and provide timely service was also commended.
Positive Aspects
- Knowledgeable and professional technicians
- Timely and efficient service
- Good communication and explanation of work to be done
- Ability to schedule appointments quickly
- Fair and honest pricing
Negative Reviews
A few reviewers had negative experiences with the company, citing issues with scheduling, communication, and pricing. One reviewer had a bad experience with a technician who lacked knowledge, and another reviewer was unhappy with the cost of the service.
Negative Aspects
- Poor communication and scheduling issues
- Lack of knowledge by some technicians
- Pricing issues
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