Trust us to be merciful when it comes to your plumbing needs!
At Mercy Plumbing, we are committed to providing top-notch plumbing services to our valued customers in Katy, TX, and surrounding areas. As a family-owned and operated business, we take pride in our reputation for reliability, professionalism, and exceptional customer service. Our team of experienced plumbers has nearly 20 years of experience in serving the local community, and we are dedicated to providing the highest level of service to our customers.
Our Story
Founded on the principles of compassion, integrity, and excellence, Mercy Plumbing has grown to become one of the most trusted and respected plumbing companies in Katy. Our founder, John, is a master plumber with a passion for providing quality plumbing solutions that exceed our customers' expectations. With a strong focus on customer satisfaction, we have built a reputation for being reliable, responsive, and committed to delivering outstanding results.
Our Services
At Mercy Plumbing, we offer a comprehensive range of plumbing services to cater to the diverse needs of our customers. From routine maintenance and repairs to emergency services and new installations, we have the expertise and resources to handle any plumbing task. Our services include:
- Drain cleaning and sewer line repair
- Gas line services and leak detection
- Toilet repair and installation
- Water heater repair and installation
- Garbage disposal repair and installation
- Slab leak detection and repair
- Repiping and water filtration systems
Why Choose Mercy Plumbing?
At Mercy Plumbing, we are dedicated to providing the highest level of service to our customers. Here are some reasons why you should choose us:
- 24/7 emergency service with no overtime charges
- Flat-rate pricing with no hidden fees
- 100% money-back guarantee
- Financing options available
- Licensed, insured, and bonded for your peace of mind
Our Promise
At Mercy Plumbing, we are committed to providing exceptional plumbing services that exceed our customers' expectations. We promise to:
- Respond promptly to your calls and provide timely service
- Provide upfront, flat-rate pricing with no hidden fees
- Guarantee our work with a 100% money-back guarantee
- Treat your home with respect and care, as if it were our own
Overview of Reviews
The reviews of Mercy Plumbing are overwhelmingly positive, with 23 out of 25 reviewers giving the company a 5-star rating. The reviewers praise the company's prompt response, professionalism, and expertise in fixing various plumbing issues.
Positive Comments
- Responsive and Reliable Service: Many reviewers praised the company's quick response to their plumbing emergencies and the owner's willingness to accommodate their schedules.
- Professional and Friendly Technicians: The technicians were described as professional, friendly, and knowledgeable, taking the time to explain the issues and solutions to the customers.
- Fair Prices: Several reviewers mentioned that the prices were reasonable and competitive, with some even saying they received discounts.
- High-Quality Work: The reviewers praised the company's work, saying that the technicians did a great job fixing their plumbing issues efficiently and effectively.
Negative Comments
- High Prices: One reviewer mentioned that the pricing was high, with a bill of over $1500 for about 2 hours of work.
- Poor Customer Service: One reviewer had a negative experience with the owner, describing him as rude and haughty.
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