Business Details
25 Years
experience
Emergency
services
Your Trusted Local Plumber in Katy, TX
At Mercy Plumbing, we have been serving the Katy community since 2001, establishing ourselves as a trusted provider of residential and commercial plumbing solutions. Our family-owned and -operated business prioritizes compassionate service, offering 24/7 emergency support to address urgent plumbing needs with urgency and expertise. We pride ourselves on transparent pricing, charging by the job rather than the hour, and backing our work with a 100% money-back guarantee. Our licensed, insured, and background-checked technicians undergo continuous training to deliver advanced solutions, from routine maintenance to complex repairs.With a focus on customer satisfaction, we provide financing options, military/veteran/senior discounts, and a commitment to using quality parts and materials. Our dedication to reliability, clear communication, and community support has earned us recognition as one of the highest-rated local plumbers in Katy, TX.
Services
Drain Cleaning
Emergency Plumbing
Sewer Line Repair
Gas Line Services
Water Heater Repair
Hydrostatic Testing
Camera Inspection
Repiping
Burst Pipe Repair
Bathroom Remodeling
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency plumbing services with upfront pricing.
- Our team consists of licensed, insured, and background-checked technicians.
- We provide a 100% money-back satisfaction guarantee on all work.
- Financing options available for major plumbing projects.
- Family-owned business prioritizing local community needs since 2001.
What people say
24/7 emergency response
Professional technicians
Upfront pricing
Same-day service
Money-back guarantee
Services
Drain Cleaning
Our professional drain cleaning services tackle stubborn clogs using advanced hydro jetting and specialized equipment. We restore proper water flow in sinks, tubs, and sewer lines while preventing future blockages through preventative maintenance. Our technicians eliminate buildup from grease, hair, and debris without damaging pipes, ensuring long-term drainage efficiency for residential and commercial properties.
Sewer Line Repair
We specialize in sewer line repair and replacement using trenchless technology to minimize property disruption. Our team addresses leaks, root intrusion, and pipe corrosion through video camera inspections and hydrostatic testing. Emergency services resolve backups promptly, while preventative maintenance extends system longevity, ensuring safe wastewater management for homes and businesses in Katy and surrounding areas.
Water Heater Repair
Our certified technicians diagnose and repair gas and electric water heaters, addressing inconsistent temperatures, leaks, and sediment buildup. We offer tankless water heater installations and maintenance to improve energy efficiency. Emergency services restore hot water access promptly, while annual tune-ups prevent unexpected failures and extend equipment lifespan for residential customers.
Gas Line Services
We provide comprehensive gas line installation, repair, and leak detection services for residential and commercial properties. Our licensed plumbers handle gas appliance connections, line replacements, and safety inspections to prevent hazardous leaks. Emergency response teams address gas odors or suspected leaks immediately, ensuring compliance with safety codes and protecting occupants from potential risks.
Emergency Plumbing
Available 24 hours a day, our emergency plumbing services address burst pipes, sewer backups, and gas leaks with rapid response times. Technicians carry essential tools and parts to resolve critical issues immediately, minimizing property damage. We prioritize urgent situations while maintaining transparent pricing and clear communication throughout the repair process.
People
John
Owner/Master Plumber
With over 20 years of plumbing experience, John leads Mercy Plumbing's team of certified technicians. He specializes in complex repairs and emergency response, emphasizing customer education and preventative maintenance. His hands-on approach ensures quality workmanship and personalized service for every client.
Questions
What plumbing services does Mercy Plumbing offer?
We provide drain cleaning, sewer line repair, gas line services, water heater repairs, repiping, emergency plumbing, camera inspections, and hydrostatic testing for residential and commercial clients.
Do you offer 24/7 emergency plumbing services?
Yes, our licensed technicians are available 24 hours a day, 7 days a week for urgent plumbing emergencies like burst pipes, gas leaks, and sewer backups.
What areas do you serve?
We serve Katy, TX and surrounding areas including Cinco Ranch, Bunker Hill Village, Fulshear, Richmond, and Sugar Land.
Do you charge by the hour or by the job?
We use flat-rate pricing - you'll know the exact cost of service before work begins with no hourly charges or surprise fees.
Can I finance plumbing repairs?
Yes, we offer financing options through Greensky for major plumbing projects to help customers manage costs while addressing urgent needs.
What makes Mercy Plumbing different from competitors?
We combine 20+ years of experience with family-owned values, offering 24/7 availability, transparent pricing, a 100% satisfaction guarantee, and personalized service from licensed professionals.
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