Business Details
18 Years
experience
Your Trusted Partner for Premium Cleaning Services
Maids and Moore has been a trusted name in residential and commercial cleaning for over five decades. Founded in 2008 by Holly Moore, our family-owned business combines decades of cumulative experience with a personalized approach to service. Our team of licensed, bonded, and BBB-accredited professionals undergoes rigorous training to deliver consistent, high-quality results. We specialize in deep cleaning, routine maintenance, post-construction cleanup, and specialized disinfecting services, using proven methods and eco-conscious products.With a 100% satisfaction guarantee and over 320,000 cleans completed, we prioritize client needs through customizable schedules and transparent communication. Our commitment extends beyond servicewe actively support community initiatives like Cleaning for a Reason, providing free services to those battling illness. Backed by 5-star reviews and a reputation for reliability, we serve Austin, Houston, and surrounding areas with integrity and expertise.
Services
Residential Cleaning
Deep Cleaning
Post-Construction Cleanup
Disinfecting Services
Move-Out Cleaning
Routine Maintenance
Make-Ready Cleaning
A La Carte Cleaning
Commercial Cleaning
Carpet Steam Cleaning
Details
- Year established: 2008
Highlights and features
- 54 years of combined cleaning expertise with BBB accreditation
- 100% satisfaction guarantee on all services
- Certified disinfecting and sanitizing specialists
- Customizable weekly, bi-weekly, and monthly cleaning plans
- Community-focused with 600+ free charity cleans completed
Associations and certifications
- Better Business Bureau
What people say
Great job
Sweet staff
Consistently excellent
Fast efficient
Lives easier
Services
Residential Cleaning
Our residential cleaning service maintains spotless living environments through customizable weekly, bi-weekly, or monthly visits. Trained professionals focus on kitchens, bathrooms, living areas, and high-traffic zones using eco-friendly products. We rotate deep-cleaning tasks quarterly to maintain consistent quality while accommodating client schedules and preferences across Austin and Houston.
Deep Cleaning
This comprehensive service targets neglected areas like baseboards, vents, and blinds with specialized equipment. Ideal for seasonal refreshes or pre-event preparations, our two-maid teams complete top-to-bottom sanitization in vacant homes or as initial service for recurring clients, ensuring thoroughness in 320,000+ completed cleans.
Post-Construction Cleanup
We eliminate hazardous construction dust containing silica and gypsum particles after renovations. Using HEPA-filter vacuums and protective gear, our technicians clean surfaces, fixtures, and HVAC systems within 48 hours of contractor completion, preventing long-term respiratory health risks in newly built or remodeled properties.
Disinfecting Services
EPA-certified disinfecting services target high-touch surfaces with hospital-grade solutions. Our technicians follow CDC protocols to eliminate pathogens in homes and businesses, focusing on kitchens, bathrooms, and common areas while providing safety data sheets for all applied products.
Move-Out Cleaning
This service maximizes security deposit returns through detailed cleaning of kitchens, bathrooms, and living spaces. Our checklist includes appliance interiors, window sills, and floor registers, with photographic documentation provided to ensure landlords' satisfaction before key handover.
People
Holly Moore
Owner and Founder
Holly Moore founded Maids and Moore in 2008, leveraging her Texas roots and teaching background to build a customer-centric cleaning service. She developed proprietary cleaning systems and maintains daily oversight of operations while emphasizing community involvement through charity programs.
Katelyn Langley
Chief Executive Officer
Katelyn Langley became CEO in 2024 after expanding the Conroe location since 2015. She manages multi-state operations and strategic growth while maintaining the company's founding principles of quality service and employee development.
Roxy Aviles
Chief Operating Officer
Starting as a cleaner in 2010, Roxy Aviles now oversees Austin operations with 14 years of institutional knowledge. She manages customer satisfaction metrics and ensures consistent service delivery across Central Texas locations.
Gloria Quintero
Chief Regional Officer
Gloria Quintero leads Houston and Conroe divisions after joining in 2019. Her rapid promotion reflects expertise in quality control and team leadership, maintaining high standards across Southeast Texas operations.
Teddi Torres
Chief Sales Officer
Teddi Torres transitioned from maid to CSO since 2017, managing client acquisition and service bookings. Her frontline experience informs customer service strategies while maintaining the company's friendly, approachable image.
Questions
What areas do you service?
We serve Austin, Houston, and surrounding communities including Cedar Park, Round Rock, Katy, and The Woodlands.
Do you provide cleaning supplies?
Yes, we bring all necessary equipment, cleaning solutions, and supplies for every service visit.
Are your cleaners insured?
All our professionals are bonded, insured, and BBB-accredited for client protection.
How do you ensure quality?
We use standardized checklists, post-service feedback forms, and random quality inspections to maintain standards.
Can I customize cleaning tasks?
Yes, we offer fully customizable services including a la carte options and specialized cleaning add-ons.
What's your cancellation policy?
We require 24-hour notice for appointment changes or cancellations to accommodate scheduling needs.
