Reliable Service, Exceptional Results
At The AC Therapist, we're dedicated to providing top-notch air conditioning repair services, ensuring your comfort all year round. Our team of certified professionals specializes in providing reliable cooling, heating, ductwork, and indoor air quality solutions in Hillsborough County, Pinellas County, and Pasco County.
Our Commitment to Excellence
We understand the importance of a well-functioning air conditioning system in the Tampa Bay area. That's why we're committed to delivering exceptional service, reliability, and customer satisfaction. Our skilled technicians are equipped with the latest tools and expertise to diagnose and fix your AC issues promptly. We pride ourselves on our swift response times, transparent pricing, and our ability to repair all makes and models. From routine maintenance to emergency repairs, we're here to restore your home's cooling efficiency and your peace of mind.
Our Services
We offer a comprehensive range of HVAC services, including:
- Air conditioning repair, installation, and maintenance
- Heating repair, installation, and maintenance
- Ductwork installation, repair, and cleaning
- Indoor air quality solutions, including air filters and UV air purification systems
- Plumbing services
- HVAC zoning systems
- Therapy maintenance plans
Our Promise
At The AC Therapist, we promise to provide you with reliable, efficient, and cost-effective HVAC solutions that meet your unique needs and budget. We're committed to honesty, transparency, and exceptional customer service. With over 400 5-star reviews, we're proud to be your go-to experts for air conditioning repair services in the Tampa Bay area.
Reviews Summary
Negative Experiences
The AC Therapist company received some negative reviews, with customers expressing dissatisfaction with the company's pricing and business practices. One customer reported being overcharged for services and felt trapped into paying a monthly service fee. Another customer experienced a recurrence of a clogged drain after the company's initial fix, and had difficulty scheduling a re-fix. These negative experiences led to complaints being filed with the Better Business Bureau and the Florida Office of Financial Regulation.
Positive Experiences
However, the majority of customers had positive experiences with AC Therapist, praising the company's professionalism, thoroughness, and excellent communication. Many reviewers appreciated the company's honest and transparent approach, with some customers mentioning that the technicians did not try to sell them unnecessary services. The installation process was often described as efficient, with technicians arriving on time and completing the work quickly. Several customers also appreciated the company's financing options and flexible payment plans.
Common Themes
Some common themes emerged from the reviews, including the importance of getting multiple estimates before committing to a service, the need for clear communication and transparency in the sales process, and the value of professional and courteous technicians.
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