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Business Details
42 Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in Virginia Beach
Since 1984, Jim Bertolino & Son Plumbing & Drain Service has provided expert plumbing solutions to residential and commercial clients across Tidewater. Our family-owned business combines decades of hands-on experience with advanced technology, including sonar leak detection and commercial jet drain cleaning equipment, to deliver reliable service. Holding Master Licenses in Plumbing, HVAC, Electrical, and Gas Fitting, we specialize in water heater repairs, backflow prevention, slab leak corrections, and code violation fixes. Our team collaborates directly with major insurance companies, providing detailed documentation to streamline claims processes for homeowners.

With over 325 building permits issued in Hampton Roads and a Build Zoom score in Virginias top 5%, we prioritize quality craftsmanship and customer satisfaction. Our licensed technicians handle everything from fixture installations to complex gas piping projects, ensuring compliance with local regulations. We emphasize preventive maintenance and transparent communication, offering personalized solutions tailored to each clients needs. Backed by 35+ years of service, we remain committed to maintaining our reputation as a trusted industry leader.
Services
Plumbing Repairs Drain Cleaning Water Heater Service Backflow Prevention Slab Leak Repair
Details
  • Year established: 1984
Highlights and features
  • 35+ years of experience serving Tidewater with licensed Master Plumbers
  • Advanced equipment for leak detection and commercial drain cleaning
  • Certified in gas piping, backflow prevention, and code compliance
  • Collaborate with insurance companies to simplify claims processes
  • Top 5% Build Zoom rating among Virginia contractors
What people say
35+ years experience Top 5% Build Zoom Licensed Master Plumbers Insurance-friendly Advanced equipment
Services
Plumbing Repairs
We diagnose and fix leaks, pipe bursts, and system malfunctions using advanced tools like sonar leak detection. Our licensed plumbers ensure code-compliant repairs for residential and commercial properties. With over 35 years of experience, we prioritize long-term solutions to prevent recurring issues.
Drain Cleaning
Our commercial-grade jetting equipment clears clogs and blockages in drains up to 10 inches in diameter. We handle everything from minor kitchen sink backups to severe sewer line obstructions. Regular maintenance services help clients avoid costly emergency repairs and system failures.
Water Heater Service
We service and replace all major water heater brands, focusing on extending unit lifespans through part replacements before recommending new installations. Our technicians handle gas and electric models, including energy-efficient conversions. Emergency repair services restore hot water access quickly.
Backflow Prevention
Certified specialists install and maintain backflow prevention devices to protect potable water systems from contamination. We perform annual testing and code violation corrections required by local regulations. Our services ensure compliance for residential, commercial, and industrial properties.
Slab Leak Repair
We specialize in locating and repairing hidden slab leaks beneath concrete foundations using non-invasive detection methods. Our team addresses both immediate water damage and long-term structural risks. Repairs include rerouting pipes and reinforcing affected areas to prevent future issues.
Questions
Do you offer emergency plumbing services?
Yes, we provide emergency repairs for leaks, pipe bursts, and system failures with prompt response times.
What areas do you serve?
We serve Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, and the Peninsula region.
Are you licensed for gas piping work?
Yes, we hold Master Licenses in Gas Fitting and perform code-compliant installations and repairs.
How do you handle insurance claims?
We collaborate directly with adjusters, providing digital documentation to streamline homeowner claims processes.
What drain cleaning equipment do you use?
We use commercial jetting systems to clean lines up to 10 inches in diameter for thorough results.
Do you install new plumbing fixtures?
Yes, we furnish and install faucets, toilets, tubs, and other fixtures during repairs or remodels.