Protecting Your Home, Protecting Your Family
At Elder Heating and Air, we believe that being locally family-owned and our genuine commitment to customer service are two defining characteristics that set us apart from other HVAC companies. As a prominent family-run business and a proud member of the BBB (Better Business Bureau), we eagerly assist our customers with all varieties of HVAC specialties. You can count on us for any HVAC service, ranging from energy-efficient, eco-friendly installation assistance to in-depth air duct cleaning work to thorough cooling system maintenance.
Our Services
Our team of qualified technicians specializes in quickly diagnosing and repairing air conditioning systems with the highest level of efficiency. We also offer top-notch air conditioning installation, replacement, and maintenance services. When it comes to heating services, we provide furnace repairs, maintenance, and installation with precision and speed. Additionally, we offer indoor air quality services, ductless heating and cooling solutions, and light commercial HVAC systems for small businesses.
Our Expertise
Our team has more than 100 years of collective HVAC industry experience. As a proud Trane Comfort Specialist, our team of highly-trained professionals can service any make and model of equipment. Our many areas of HVAC service expertise include ductless heating and cooling, air conditioning repair, upkeep, and installation, heat pump installation and servicing, heating system upkeep and repair, furnace replacement, furnace installation, home zoning systems, dual fuel packages, and geothermal systems. We also offer indoor air quality testing and products, home efficiency inspections, and on-site sheet metal fabrication for ductwork, hoods, and chimney caps.
Why Choose Us
At Elder Heating and Air, we pride ourselves on our flat rate pricing, 24/7 emergency service, and 100% satisfaction guarantee. We're a family-owned and operated business with over 40 years of experience, and we're dedicated to providing responsive, attentive, and punctual service to our customers. Our sizable truck fleet is stocked with common parts, ensuring that we can resolve most issues on the same day.
Elder Heating and Air Reviews Summary
Positive Experiences
The majority of customers were extremely satisfied with the services provided by Elder Heating and Air. They praised the company's professionalism, fast response time, and reasonable prices. Technicians were described as knowledgeable, courteous, and respectful. Many customers appreciated the clear explanations of the problems and solutions, and the prompt resolutions. Some customers were impressed with the company's ability to diagnose and fix issues efficiently, often at a lower cost than quoted by other companies.
Common Praise
- Professional and respectful technicians
- Fast response times and efficient repairs
- Reasonable prices and cost-effective solutions
- Clear explanations of problems and solutions
- Courteous and knowledgeable technicians
Negative Experiences
A few customers experienced issues with the company. One customer reported being lied to by a technician, while another felt misled about the cost of a service call. A third customer was unhappy with the company's decision not to honor a warranty on an air conditioning compressor.
Common Concerns
- Misleading or dishonest technicians
- Unclear or deceptive pricing
- Unwillingness to honor warranties
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