Protecting Your Home, Protecting Your Family
At Smith Roofing & Exteriors, we pride ourselves on being the trusted Knoxville home services company that provides top-notch roofing and exterior home services to our valued clients. As a family-owned and operated business, we understand the importance of protecting your home and family from the elements, and we're committed to providing exceptional craftsmanship and unparalleled customer service.
Our Story
Our journey began with a simple yet crucial goal: to provide homeowners with reliable, trustworthy, and skilled roofing and exterior home services. Our founder, Chris Smith, recognized the need for a roofing company that would put the needs of the community first, and thus, Smith Roofing & Exteriors was born. With years of experience and a team of skilled professionals, we've built a reputation for delivering exceptional results and exceeding customer expectations.
Our Services
We offer a comprehensive range of roofing and exterior home services designed to enhance your home's curb appeal, protect your family, and provide you with peace of mind. Our services include:
- Roof Repair & Installation
- Metal Roofing
- Storm Damage Repair
- Commercial Roofing
- Siding
- Window Replacement
- Gutters
- Deck & Patio Construction
- Chimney Repair
What Sets Us Apart
At Smith Roofing & Exteriors, we take pride in our commitment to excellence, our attention to detail, and our dedication to providing an exceptional customer experience. We're licensed, bonded, and insured, and we only use high-quality materials from trusted providers. Our team of experts will work closely with you to understand your unique needs and provide personalized solutions that meet your budget and exceed your expectations.
Get Started
If you're looking for a trusted Knoxville home services company that will provide you with exceptional roofing and exterior home services, look no further. Contact us today to schedule your free roof evaluation, and let us help you enhance your home's curb appeal, protect your family, and provide you with peace of mind.
General Overview
The majority of the reviews for Smith Roofing & Exteriors are overwhelmingly positive, with customers praising the company's professionalism, quality of work, and excellent customer service.
Positive Experiences
Many customers have had exceptional experiences with Smith Roofing & Exteriors, citing the company's attention to detail, effective communication, and ability to deliver high-quality results. Some specific examples include:
- Prompt and thorough responses to customer inquiries and concerns
- Clear explanations of the repair process and estimates
- Friendly and professional interactions with staff and crew members
- High-quality workmanship and attention to detail
- Effective communication and project management
- Timely completion of projects and follow-up care
Areas for Improvement
While the majority of reviews are positive, a few customers experienced some issues with communication and project management. Some areas for improvement include:
- Miscommunication or lack of communication during the project process
- Delays or issues with project scheduling
- Limited response to customer concerns or complaints
Standout Employees
Several employees were praised for their exceptional service, including:
- Chris Smith, who provided detailed explanations and ensured customer satisfaction
- Brad Tindell, who was commended for his professionalism and workmanship
- John Sims, who was praised for his thorough inspection and explanation of the repair process
- Paul, who was recognized for his exceptional project management and attention to detail
- Jonathan, who was praised for his friendly and professional demeanor
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