Your Security is Our Top Priority
At Central Heating and Air Conditioning, we are proud to be a trusted provider of residential and commercial HVAC services in Metro Atlanta, Georgia. With over 75 years of experience, our commitment to excellence and customer satisfaction has made us one of the top-rated training companies in the state.
Who We Are
Our company is built on the timeless values of education, family ownership, and guaranteed heating and cooling skills. We are still owned by our founding family, the Woolleys, who ensure that our employees hold the most up-to-date industry skills. Our technicians provide each client with the utmost in heating and air conditioning design, installation, and maintenance.
Mission Statement
Our mission is to provide top-notch service, ensuring our customers' comfort and satisfaction. We take pride in our customer-focused approach, employing highly trained people at all levels whose goal is to make us the best service company in Metro Atlanta.
Company History
Since 1947, we have been educating technicians and servicing home systems in Atlanta, Johns Creek, and Marietta regions of Georgia. Our reputation precedes us as one of the top-rated training companies in the state.
Community Involvement
We are proud supporters of Children's Healthcare of Atlanta, and $10 from every new Central Maintenance Agreement goes towards this worthy cause.
Customer Comments
Don't just take our word for it. Our customers rave about our exceptional service, professionalism, and dedication to providing top-notch heating and air conditioning solutions. From residential to commercial clients, we have earned the trust of our customers through our commitment to excellence.
Benefits of using Central
Our customers enjoy peace of mind with our comprehensive maintenance agreements, flexible payment options, and 24/7 emergency service. We also offer tailored solutions for commercial HVAC services, air cleaners, air purification systems, home performance, indoor air quality, insulation, and infrared technology and testing.
Testimonials
Our customers speak highly of our service, citing our professionalism, kindness, and expertise as reasons why they choose us for their heating and air conditioning needs.
Guarantees and Promises
We stand behind our work, offering guarantees and promises that set us apart from the competition. Our quotes are our word, and we will be there when we say we will. Our work is done to the highest standards, and we are committed to serving the community and our customers.
Why We Are Different
At Central Heating and Air Conditioning, we are dedicated to providing exceptional service, education, and community involvement. We are proud to be a family-owned business that prioritizes our customers' satisfaction and comfort above all else.
Excellent Service and Technician Reviews
Positive Reviews
The majority of the reviews praise the excellent service and technicians of Central Heating and Air. Many customers have been loyal to the company for years, citing their trust in the company's honesty, competitive prices, and high-quality work. Technicians such as Alvin, Joshua, Robert, Richard, and Dakota are often mentioned by name for their professionalism, thoroughness, and excellent customer service.
Praise for Honest and Knowledgeable Technicians
Several reviewers appreciated the honesty and knowledge of the technicians, who took the time to explain the problems and solutions in detail. They did not push for unnecessary repairs or replacements, and some even saved customers money by not replacing filters that did not need it.
Timely and Efficient Service
Many customers praised the company's timely and efficient service, with some technicians arriving on the same day or the next day to fix the issue. The office staff was also commended for their prompt response and scheduling.
Higher Labor Costs
One reviewer, Mark Weinberg, was unhappy with the high labor costs, feeling that $700 per hour was excessive for a diagnosis that took less than an hour. He also felt that the company was unwilling to adjust the price.
Miscommunication and Trust Issues
One reviewer, Ddev, had an issue with not receiving documents with the company's contact information, leading to miscommunication and frustration. However, the issue was eventually resolved.
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