At Watts Cooling, Heating & Plumbing, we are a local female-owned company dedicated to providing top-notch service to our customers in Tallahassee, FL, and the surrounding areas. With over 34 years of experience in the industry, we have the expertise and equipment to handle all your heating, cooling, and plumbing-related needs. Our company proudly operates as an authorized Trane Dealer, ensuring that we offer high-quality Trane products and expert service to our customers. Moreover, our team comprises certified master technicians and plumbers with exceptional technical expertise in HVAC, plumbing, and natural gas.
Our Services
We offer a range of world-class heating and air conditioning products using original equipment manufacturer (OEM) technology, ensuring that you, your family, or your business can stay comfortable throughout the year. Whether you require assistance with your air conditioning or heating needs, Watts is here to help. Our comprehensive services include:
- A/C & Heating Repair: We provide top-notch repair services for all your heating and cooling needs, ensuring that you get the best possible solution.
- HVAC Installation: As a master HVAC installation and repair company, we carry and work on all major brands, offering high-quality products and expert service.
- Plumbing: We are certified to provide comprehensive plumbing services, including water heaters (sales, installation, repair, replacement, and service), piping for gas, water heater maintenance, and backflow prevention assembly (test, repair, replace, and install).
What We Offer
With our guarantee, we promise to rectify any issues on every service call, or we'll revisit and fix it promptly without any extra charge. Our services are designed to provide you with the comfort and convenience you deserve. We also offer financing options, making it easier for you to invest in your home's comfort or respond to an unexpected cooling and heating need without breaking your monthly budget.
Certified Repair & Installation
When it comes time to replace your HVAC unit or parts, you can rest assured that we only use authentic parts and systems. Our certifications from the State of Florida and our experience of over 34 years in the industry ensure that you receive expert service and top-notch products.
Overview of Reviews
The reviews of Watts Cooling, Heating, and Plumbing are overwhelmingly positive, with customers praising the company's prompt service, knowledgeable technicians, and fair pricing. Many reviewers mentioned the company's ability to accommodate their schedules and provide timely solutions to their heating, cooling, and plumbing issues.
Technician Expertise and Professionalism
Several reviewers praised the expertise and professionalism of the technicians, citing their ability to explain complex problems in a clear and concise manner. The technicians were also commended for their cleanliness, respect for customers' homes, and willingness to educate customers on how to maintain their systems.
Customer Service
The company's customer service was also widely praised, with reviewers noting the friendliness and helpfulness of the office staff. The company's ability to work with customers to find solutions that fit their budgets and schedules was also highlighted.
Prompt Service and Emergency Response
Many reviewers praised the company's prompt response to emergency situations, with some noting that they were able to schedule same-day or next-day appointments. The company's ability to provide timely solutions to urgent issues, such as AC unit failures, was particularly appreciated.
Minor Criticisms
Some reviewers noted minor issues, such as the company's invoicing process, which one reviewer felt was unclear. However, in most cases, these issues were resolved promptly by the company.
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