Business Details
23 Years
experience
Emergency
services
Expert Carpet Cleaning Services in Fayetteville, NC
Total Clean Carpet Care has been serving Fayetteville, NC for nearly two decades, delivering professional and eco-friendly carpet cleaning solutions to residential and commercial clients. Our certified technicians utilize advanced truck-mounted steam extraction systems and non-toxic cleaning agents to address local challenges like humidity-related mold, pet stains, and allergen buildup. We specialize in deep-cleaning processes that restore carpets to like-new condition while prioritizing environmental safety and customer satisfaction. Our five-step cleaning methodology ensures thorough results, combining pre-inspection, stain pre-treatment, hot water extraction, sanitization, and post-cleaning verification.As a family-owned business, we maintain a strong focus on community needs, offering 24/7 emergency services, military/senior discounts, and a 100% satisfaction guarantee. Our expertise extends beyond carpets to include upholstery cleaning, air duct sanitation, and tile & grout restoration, making us a comprehensive solution for indoor environmental quality in Cumberland County.
Services
Carpet Cleaning
Pet Stain Removal
Upholstery Cleaning
Air Duct Cleaning
Commercial Carpet Cleaning
Tile & Grout Cleaning
Odor Removal
Carpet Repair
Floor Waxing
Water Extraction
Details
- Year established: 2003
Highlights and features
- Certified technicians with 20+ years of local experience
- Eco-friendly products safe for children and pets
- 24/7 emergency cleaning services available
- Advanced truck-mounted steam extraction technology
- 100% satisfaction guarantee on all jobs
What people say
Look AMAZING
Professional technicians
Reasonable prices
Fresh smelling carpets
Quick response time
Services
Carpet Cleaning
Our professional carpet cleaning service uses truck-mounted steam extraction to deep-clean fibers and padding. The five-step process includes pre-inspection, stain pre-treatment, hot water extraction, sanitization, and post-cleaning verification. We employ eco-friendly solutions that are safe for families and pets while effectively removing allergens, dirt, and bacteria caused by Fayetteville's humid climate.
Pet Stain Removal
Specialized pet stain and odor removal service targets urine, feces, and other biological contaminants. Our enzymatic treatments break down odor-causing bacteria at the source, eliminating smells permanently. The process includes deep cleaning, odor neutralization, and protective treatments to prevent future incidents, restoring carpets to hygienic condition while maintaining fiber integrity.
Upholstery Cleaning
Professional upholstery cleaning restores furniture appearance and extends fabric lifespan. Using low-moisture extraction methods, we remove embedded dirt, stains, and allergens from sofas, chairs, and other upholstered items. Our pH-balanced cleaners preserve fabric integrity while eliminating odors and improving indoor air quality through deep-cleaning techniques adapted for various upholstery materials.
Air Duct Cleaning
Comprehensive air duct cleaning service improves indoor air quality by removing accumulated dust, allergens, and contaminants from HVAC systems. Our technicians clean ductwork, coils, registers, and blower components using specialized equipment, reducing respiratory irritants and improving system efficiency. The process includes visual inspection, debris removal, and sanitization to create healthier living environments.
Commercial Carpet Cleaning
Tailored commercial carpet cleaning services for offices, restaurants, and retail spaces. Our flexible scheduling accommodates business hours while using high-capacity equipment for efficient cleaning. The service includes traffic pattern restoration, spot treatment, and protective coatings to maintain professional appearances. We provide documentation for compliance and offer volume discounts for large facilities.
People
Butch Gillis
Co-Owner
With over 20 years in carpet care, Butch Gillis co-founded Total Clean Carpet Care to bring professional cleaning solutions to Fayetteville. He oversees operations and service quality, ensuring adherence to environmental standards while maintaining community-focused business practices.
Richard Gillis
Co-Owner
Richard Gillis co-owns Total Clean Carpet Care with his brother Butch. He manages technician training and customer service operations, leveraging his extensive experience in eco-friendly cleaning methods to maintain the company's reputation for excellence in Cumberland County.
Questions
How often should carpets be professionally cleaned in Fayetteville?
We recommend professional cleaning every 6-12 months depending on foot traffic and pet activity. High humidity in Fayetteville requires regular maintenance to prevent mold growth.
Are your cleaning products safe for children and pets?
Yes, we use EPA-registered, non-toxic solutions that are completely safe for families and pets. Our green-certified products leave no harmful residues.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for water damage, severe stains, and odor emergencies with no extra charge for after-hours service.
Can you remove pet urine odors completely?
Our enzymatic treatments eliminate pet odors at the source rather than masking them. Most cases achieve complete odor removal with one treatment.
What areas do you service?
We serve Fayetteville, Fort Bragg, Hope Mills, Spring Lake, and all of Cumberland County. Commercial clients include military facilities and local businesses.
Do you have military or senior discounts?
Yes, we offer 10% discounts for active military personnel, veterans, and senior citizens on all our cleaning services as a community appreciation benefit.
