At New Image Roofing Atlanta, we pride ourselves on being one of the largest and most trusted residential and commercial roofing companies in Atlanta, GA. Our mission is to provide exceptional roofing services that maximize the value of every dollar our customers invest in their roofs. We achieve this by pinpointing problems, developing personalized solutions, and backing our work with a lifetime labor warranty.
Our Services
We offer a wide range of roofing services, including commercial roofing, residential roofing, roof materials, and roof maintenance. Our commercial roofing services include roof repairs, replacement, restoration, and spray coatings. We also provide residential roofing services, including repairs, replacement, and gutter installation and cleaning. Additionally, we offer roof maintenance services, including inspections, preventive maintenance, and storm damage repairs.
Our Commitment
At New Image Roofing Atlanta, we are committed to providing our customers with exceptional service, quality workmanship, and unparalleled customer experience. We understand the importance of a sturdy roof over your head, and we take pride in being your trusted partner in maintaining and improving your roof's health. Our team of expert roofing professionals is dedicated to providing personalized solutions that meet your unique needs and budget.
What Sets Us Apart
What sets us apart from other roofing companies is our dedication to exceptional customer service, our attention to detail, and our commitment to using only the highest-quality materials. We are a certified Duro-Last contractor and an Owens Corning Platinum Preferred Contractor, ensuring that our customers receive the best possible roofing solutions. Our customers' testimonials are a testament to our exceptional service, and we invite you to schedule a free roof inspection to experience it for yourself.
Overview of New Image Roofing Reviews
Positive Experiences
The majority of customers had a positive experience with New Image Roofing, praising the company's professionalism, responsiveness, and quality of work. Many reviewers mentioned that the company's representatives, such as Brad, Montana, Hayley, Jonell, Tim, Carl Roan, John, Mike Ivie, Jonathan Simms, Zach, and CJ, were courteous, knowledgeable, and efficient in handling their roofing needs. Customers appreciated the company's honesty, transparency, and willingness to help, even going above and beyond to ensure customer satisfaction.
Common Praises
- Quick response times and timeliness
- Professional and courteous staff
- High-quality workmanship and attention to detail
- Honest and transparent business practices
- Willingness to help and ensure customer satisfaction
- Good communication and follow-up
Negative Experience
One customer, Lance Wiist, had a negative experience with New Image Roofing, citing issues with the company's warranty and subcontractors. He reported experiencing leaks and mold issues, which led to additional costs and stress.
Common Criticisms
- Issues with warranty and subcontractors
- Leaks and mold issues
- Poor communication and follow-up
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