Transforming Spaces, Enhancing Lives
At Douglas Cooling & Heating, we pride ourselves on being one of the most trusted and reliable HVAC, electrical, and plumbing companies in the Birmingham, AL area. Since 1972, we have been committed to providing exceptional customer service, unparalleled workmanship, and unbeatable prices to our valued customers. Our team of highly trained and certified technicians is dedicated to ensuring that your home or business is comfortable, safe, and energy-efficient.
Our Mission
Our mission is to provide top-notch HVAC, electrical, and plumbing services that exceed our customers' expectations. We strive to build long-lasting relationships with our customers by being responsive, reliable, and honest. We take pride in our expertise and continually update our knowledge and skills to stay ahead of the curve. Our goal is to make your experience with us exceptional, from the initial consultation to the final installation or repair.
Our Services
We offer a comprehensive range of services, including:
- Air Conditioning: Installation, repair, and maintenance of residential and commercial air conditioning systems, including high-efficiency units, ductless systems, and geothermal cooling.
- Heating: Installation, repair, and maintenance of gas furnaces, electric furnaces, air-source and ground-source heat pumps, and ductless heating systems.
- Electrical: Licensed electricians providing repair and installation services for outlets, generators, electrical panels, and more.
- Plumbing: Professional plumbing services, including fixture installation, drain cleaning, and water heater maintenance.
- Sheet Metal Fabrication: Custom-designed ductwork systems for homes and businesses, as well as custom fabrication for roofs, chimney caps, step flashing, and more.
What Sets Us Apart
At Douglas Cooling & Heating, we believe that our customers deserve the best. That's why we:
- Offer financing options to make our services more accessible
- Provide 24/7 emergency service for unexpected repairs
- Employ highly trained and certified technicians who are dedicated to excellence
- Use only top-quality products and materials
- Offer a comprehensive DouglasCare Program for regular maintenance and priority service
Get to Know Us
With over 50 years of experience, we have built a reputation for trust, integrity, and exceptional customer service. Our team is committed to making your experience with us exceptional, every time. Contact us today to schedule an appointment, learn more about our services, or simply to ask a question. We're here to help!
Overall Experience
The overall experience with Douglas Cooling and Heating has been overwhelmingly positive. Many customers have praised the company's professionalism, knowledge, and responsiveness.
Positive Experiences
- Professionalism and Knowledge: Many customers have praised the company's technicians for their professionalism, knowledge, and ability to explain complex HVAC concepts in a clear and understandable manner.
- Responsiveness: The company has been praised for its quick response to customer calls, with technicians often arriving promptly and resolving issues quickly.
- Excellent Customer Service: The company's office staff has been praised for their friendly and helpful demeanor, ensuring that customers feel valued and supported throughout the process.
Negative Experiences
- Reckless Driving: One customer reported a negative experience with a driver who was allegedly using their phone while driving, which could be a safety concern.
Technicians and Staff
- Excellent Technicians: Many customers have praised the company's technicians, including Jonathan, Keith, Jamie, Terry, and Ricky, for their professionalism, expertise, and courteousness.
- Helpful Office Staff: The company's office staff, including Sara, has been praised for their friendly and helpful demeanor.
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