Transform Your Home with Infinity: Where Strength Meets Style
At Queen City Studio, we pride ourselves on being Charlotte's premier destination for wall tile and flooring. Our boutique-style showroom in the heart of thriving SouthEnd is charming and filled with tile and stone from all over the world. Whether your project is a kitchen remodel, bathroom remodel, fireplace, feature wall, flooring update, or outdoor paver project, we have something for everyone to love at the right price point.
Our Story
We understand that you have a vision for your dream home, and we're here to help you bring it to life. Our team of experts is dedicated to providing a first-class experience for anyone shopping for tile and stone in Charlotte, North Carolina. With a vast collection of unique products and a passion for helping our customers, we strive to inspire and delight.
Our Services
We offer a wide range of products and services to help you achieve the luxurious lifestyle you deserve at wholesale prices. From porcelain and ceramic tile to natural stone tile, outdoor hardscape materials, and stacked stone, we have everything you need to create a stunning and functional space. Our products are carefully curated from around the world, including Turkey, Spain, Italy, Mexico, Asia, and the USA.
What Sets Us Apart
What sets us apart is our passion for quality, style, and customer service. Our team is dedicated to providing a personalized experience for each and every customer, ensuring that you find the perfect products for your project. With a focus on elegance, luxury, and functionality, we're committed to helping you create a space that reflects your personal style and exceeds your expectations.
Overall Experience
The majority of customers have had an exceptional experience with Queen City Tile and Stone, praising the showroom, service, and staff. Many reviewers appreciated the helpful and knowledgeable staff, particularly Jeff, Jenny, Michelle, and Steve, who guided them through the selection process and offered fantastic recommendations.
Product Selection and Quality
Customers raved about the extensive selection of high-quality tiles, quartz, and lighting options available at competitive prices. Some reviewers highlighted the unique and exclusive products offered by Queen City Tile and Stone, making them stand out from other suppliers.
Customer Service
The sales staff and designers at Queen City Tile and Stone received high praise for their exceptional customer service, attention to detail, and ability to communicate effectively with contractors and tile installers. Reviewers appreciated the prompt responses to inquiries and the ability to accommodate special requests and changes.
Unique Selling Points
Queen City Tile and Stone's showroom was described as modern, with an art gallery-like atmosphere, making it a pleasant and inspiring experience for customers. The company's ability to cater to both residential and commercial projects, offering a one-stop-shop experience, was also a major selling point.
Negative Experience
One reviewer, Linh Tonnu, had a miserable experience with Queen City Tile, citing poor quality tile, uneven spacing, and a lack of accountability from the supplier. The customer service was deemed unhelpful, and the owner, Jeff, was unresponsive to concerns.
