Exceeding your expectations, every time.
At Metro Plumbing, we're a family-owned and operated business that has been providing top-notch plumbing services to residential and commercial customers in Palm Beach County since 2000. Our promise is to provide cost-effective solutions with value, on time, and with exceptional customer service. Our team of dedicated, knowledgeable, and hardworking employees is committed to exceeding your expectations every day.
Our Story
As a closely held company with family values, we understand the importance of providing high-quality services that meet the unique needs of our customers. Our plumbing technicians are skilled professionals who will keep you informed of all repair options before performing any service. We're committed to providing affordable, quality service that meets and exceeds your expectations.
Excellence and Professionalism
At Metro Plumbing, we pride ourselves on our excellence and professionalism. Our plumbing technicians are licensed, secured, and bonded, with certifications in backflow prevention and medical gas. We're committed to providing exceptional service that meets the highest standards of quality and professionalism.
Our Services
We offer a wide range of services, including:
- Residential plumbing: kitchen and bathroom renovations, garbage disposals, sink and faucet installation, hot water heaters, toilet installation and repair, tubs and showers, drain cleaning, and leak detection
- Commercial plumbing: backflow prevention, sewers and drains, lift stations, grease traps, kitchen and bathroom renovations, sump pumps, drain cleaning, and leak detection
- New construction and remodeling: new plumbing installation, kitchen and bathroom remodeling, plumbing design, gas piping, appliance installation, backflow prevention, rehab services, and more
Why Choose Us
At Metro Plumbing, we're committed to providing exceptional service that meets and exceeds your expectations. We use high-quality materials, offer satisfaction-guaranteed services, and provide affordable prices. Our dedicated team is always available to answer your questions and provide a free consultation.
Overall Experience
The majority of customers have had a positive experience with Metro Plumbing, praising their professionalism, responsiveness, and quality of work.
Praises for Metro Plumbing
- Many customers have commented on the excellent service they received from Metro Plumbing, with technicians like Josh being mentioned specifically for their professionalism and expertise.
- The company's responsiveness and timely service have been praised, with many customers appreciating the prompt scheduling and communication.
- Customers have also praised the fair pricing and value for the quality of work provided.
Complaints and Concerns
- A few customers have expressed dissatisfaction with the company, citing issues with pricing and perceived overcharging.
- One customer had a negative experience with an estimator, feeling that they were not transparent about the cost of the service.
- Another customer felt that the company took advantage of their condo complex, charging higher prices than competitors.
Technician Performance
- Many customers have praised the technicians, particularly Josh, for their professionalism, expertise, and attention to detail.
- Technicians have been described as courteous, polite, and respectful of customers' homes and property.
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