For Lumber, Call Our Number
Willey Lumber Company Inc. is a family-owned business that has been serving the East Syracuse community for over ninety years. We are more than just a supplier of lumber and other building supplies; we are dedicated to providing professional builders and DIY homeowners with a wide range of quality tools, materials, and knowledgeable customer service. Our team of experts has hands-on experience and the latest information on home improvement projects to assist you in deciding the best way to proceed with your project and help you every step of the way.
Services
At Willey Lumber Company Inc., we offer a variety of services to meet your building needs.
Building Materials
We provide a comprehensive selection of building materials and tools, including replacement doors and windows, kiln-dried hardwoods, dimensional lumber, moldings and trims, garage doors, wood paneling and sheeting, rough cut hardwood, rough cut pine and hemlock, insulation, basic hardware, cement and masonry mixes, and roofing supplies. Our team of experts will share their extensive knowledge and expertise about tools and materials to help you make the best decisions for your home improvement projects.
Delivery Estimates/Quotes
We offer delivery services for your convenience. Contact us to get a delivery estimate or quote.
Pallets/Crates
We specialize in custom-built crates, pallets, and custom cut wood products. Our shop manufactures a wide variety of wood products, including pallets, boxes, and crates, hardwood and softwood blocking, custom cut plywood and sheeting, custom cut lumber, wedges, grade stakes, picnic tables, and industrial tables. We also build products for export that meet ISPM-15 standards for international shipping.
Firewood
We sell firewood by the bundle or by the face cord. Our firewood is a mix of hardwood species, including cherry, maple, birch, and beech. The firewood is stacked and seasoned, ensuring proper burning and maximum heat. We offer face cord firewood, kindling wood, and smoking chips. Contact us for current pricing and availability.
Eco-friendly
We offer sustainable eco-friendly materials, including energy-efficient metal roofing and Solatube.
At Willey Lumber Company Inc., we are committed to providing excellent customer service and satisfaction. Whether you are a contractor, a business, or a homeowner, we have the wood products that you need. If we don't have it on the shelf, we can order it or point you in the right direction. Contact us today for all your building materials and wood products needs.
Mixed Experience with Customer Service
The reviews highlight a mixed experience with customer service at Wiley's Pallets/Willey Lumber. While most customers had a positive experience, one customer reported a negative experience.
Positive Feedback
Professionalism and Quality Products
Many customers praised the professionalism and knowledge of the staff, citing their ability to help with projects and provide excellent customer service. The quality of the products, including lumber and pallets, was also praised.
Helpful Staff
The staff, including Mike and Dan, were mentioned by name as being particularly helpful and knowledgeable.
Competitive Prices
Customers also appreciated the competitive prices and the ability to find quality products at an affordable cost.
Negative Feedback
Unprofessional Behavior
One customer reported a negative experience with a male customer service representative who hung up on them abruptly, and then hung up again when they called back.
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