Transforming Spaces, Enhancing Lives
At Graves Brothers Home Improvement, we are dedicated to providing top-quality home improvement services to our customers in New York, Pennsylvania, and Connecticut. With over 40 years of experience, our expert staff has developed a reputation for excellence in roofing, solar, siding, gutters, insulation, windows, doors, and home performance.
Our Mission
Our mission is to provide exceptional customer service, while delivering high-quality workmanship and products that exceed our customers' expectations. We strive to build long-term relationships with our customers, and our goal is to be the company you turn to for all your home improvement needs.
Our Services
We offer a wide range of services, including residential and commercial roofing, solar roofing, siding, insulation, gutters, windows, doors, and home performance audits. Our team of experts is dedicated to providing personalized solutions to meet your specific needs. Whether you need roof repair or replacement, new siding, or energy-efficient windows, we have got you covered.
Why Choose Graves Brothers?
At Graves Brothers Home Improvement, we have a proven track record of delivering high-quality services and exceptional customer satisfaction. We are licensed and insured, and our team of experts is dedicated to providing personalized solutions to meet your specific needs. We stand behind our work, and we are committed to building long-term relationships with our customers.
Our Team
Our team consists of experienced professionals who are dedicated to providing exceptional customer service. We are a team of community leaders, coaches, parents, and good neighbors who are committed to making a positive impact in our communities.
Community Involvement
We are proud to be involved in our communities, and we have volunteered our time and resources to help those in need. Our team has participated in community service projects, such as EIGHT DAYS OF HOPE, where we provided roofing, painting, home repairs, windows and doors, porches, and other necessary services to help families in need.
Exceptional Workmanship and Customer Service
The majority of reviews praise Graves Brothers for their exceptional workmanship, attention to detail, and outstanding customer service. Many reviewers appreciated the thoroughness of the company's sales representatives, who took the time to explain the project scope, financing options, and answered all questions.
Attention to Detail and Professionalism
The company's crews were often praised for their professionalism, tidiness, and efficiency. Reviewers noted that the workers were courteous, knowledgeable, and took pride in their work. The finished projects, including roof replacements, window installations, and siding repairs, were consistently described as "outstanding, " "perfect, " and "excellent."
Communication and Project Management
Graves Brothers' project managers were commended for their proactive communication, keeping customers informed throughout the project. The company's ability to adapt to changes and accommodate special requests was also appreciated.
Reasonable Pricing and Value
Many reviewers appreciated the company's competitive pricing and felt that the quality of work and materials justified the cost. The value provided by Graves Brothers was often cited as a key factor in the decision to hire them.
Negative Experiences
However, a few reviewers experienced issues with follow-up and communication. One reviewer was disappointed with the company's lack of responsiveness to their concerns, while another felt that the fixed-rate pricing system was not ideal for smaller jobs.
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