We do what we say we'll do, that is the Arrow promise.
At DiMone Parlier Plumbing and Irrigation, we are dedicated to providing top-notch plumbing, irrigation, and natural gas services to residents and businesses in Wilmington, NC, and surrounding areas. With over 70 years of experience, our team of licensed professionals is committed to delivering exceptional service that exceeds our customers' expectations.
Our Story
Our journey began with a passion for providing reliable and efficient plumbing solutions to the community. Over the years, we have expanded our services to include irrigation and natural gas piping, emergency services, and more. Our mission is to build long-lasting relationships with our customers by providing unparalleled service, expertise, and customer satisfaction.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our customers. From plumbing installations and repairs to water heater and filtration services, irrigation system design and installation, and natural gas piping solutions, we have got you covered. Our emergency service is available 24/7, ensuring prompt response times and minimizing downtime.
What Sets Us Apart
At DiMone Parlier Plumbing and Irrigation, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. Our team of technicians is fully insured, licensed, and trained to handle even the most complex plumbing, irrigation, and natural gas projects. We prioritize the highest level of workmanship, using cutting-edge tools and materials to ensure top-quality results.
Our Values
Our core values are built around providing exceptional service, building strong relationships, and fostering a culture of excellence and integrity. We believe in treating our customers like family, providing personalized attention, and going above and beyond to ensure their complete satisfaction.
Why Choose Us
Choose DiMone Parlier Plumbing and Irrigation for all your plumbing, irrigation, and natural gas needs. With our 24/7 emergency service, senior and military discounts, and commitment to customer satisfaction, you can trust us to deliver unparalleled service and expertise.
Excellent Customer Service and Professionalism
The majority of the reviews praise DiMone-Parlier Plumbing & Irrigation for their exceptional customer service, professionalism, and expertise. Many reviewers rave about the prompt and efficient service, with technicians arriving on time and completing the work quickly and effectively. The company's professionalism, courtesy, and attention to detail are highlighted as standout qualities.
Positive Experiences with Technicians
Several reviewers specifically mention the excellent work of individual technicians, such as Nico, Kevin, Justin, and Westley, among others. These technicians are praised for their professionalism, knowledge, and ability to explain the issues and solutions in a clear and concise manner.
Reliability and Trustworthiness
Many reviewers express their trust in DiMone-Parlier Plumbing & Irrigation, citing their reliability and honesty. Some reviewers mention that they have used the company multiple times and will continue to do so, citing their satisfaction with the service and quality of work.
Specific Praise for Office Staff
The office staff, particularly Debbie, are praised for their promptness, courtesy, and knowledge. Reviewers appreciate the ease of scheduling and communication with the office staff.
One Negative Review
One reviewer expresses dissatisfaction with the company's work, citing a faulty installation of a water heater and lack of response to their concerns.
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