About Us
At Thompson Heating and Air Conditioning, we are proud to be Albuquerque's premier HVAC specialists, providing top-notch heating, air conditioning, and indoor air quality solutions to homeowners and businesses alike. With over 50 years of experience, our family-owned and operated business has built a reputation for exceptional service, quality workmanship, and unparalleled customer satisfaction.
Our Services
From furnace repairs to conversions, and brand new installations, our NATE-certified technicians have the expertise to ensure your home or business stays warm and comfortable throughout the year. We also specialize in air conditioning repairs and installations, offering energy-efficient solutions to keep you cool during the hot summer months. Additionally, we provide expert services for water heaters, radiant heat systems, and swamp coolers, as well as seamless gutter and sheet metal installations.
Our Commitment to Excellence
At Thompson Heating and Air Conditioning, we are committed to providing exceptional service, quality workmanship, and unparalleled customer satisfaction. Our team of skilled professionals is dedicated to providing expert care for your heating, air conditioning, seamless gutter, and sheet metal needs. We take pride in being an active participant in the "Build Green" and "Build America" programs, and are members of various industry associations, including Home Builders of New Mexico, IAPMO, Green Builders of New Mexico, Radiant Panel Association, and Air Conditioning Contractors of America.
Our Products
We offer a wide range of products and services, including heating and cooling systems, water heaters, radiant heat systems, swamp coolers, seamless gutters, and sheet metal installations. Our product range includes mini-split systems, gas and indirect water heaters, and more. We also provide custom sheet metal fabrication services for the retail and contractor market.
Excellent Customer Service and Quality Work
The reviews of Thompson Heating & Air Conditioning are overwhelmingly positive, with many customers expressing their satisfaction with the company's excellent customer service, quality work, and professionalism. Several reviewers praised the company's technicians, such as Jeff, Ryan, and James, for their knowledge, friendliness, and efficiency. Many reviewers also appreciated the company's willingness to go above and beyond to ensure customer satisfaction.
Quick Response and Effective Solutions
Several reviewers praised the company's quick response to their service requests, with some even receiving same-day service. Many reviewers also appreciated the company's ability to provide effective solutions to their HVAC needs, including custom fabrication and installation services.
Professional and Friendly Staff
The company's staff, including the owners, receptionists, and technicians, were praised for their professionalism, courtesy, and knowledge. Many reviewers appreciated the staff's willingness to explain complex issues in a clear and concise manner, as well as their friendliness and respect.
Negative Experiences
However, not all reviews were positive. A few reviewers expressed frustration with the company's unresponsiveness, overpricing, and incompetence. One reviewer had a negative experience with the company's sales team, while another reviewer was disappointed with the company's failure to show up for a scheduled appointment.
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