Fast, Reliable Service Available 24/7!
At 24 Hour Express Services Inc., we pride ourselves on being the Inland Empire's #1 choice in plumbing and HVAC services. With over 20 years of experience, our team of certified technicians has been providing fast, reliable, and efficient solutions to residential and commercial properties in Riverside, San Bernardino, and North San Diego counties.
Our Story
Founded in 1999, our company was built on the principles of providing exceptional customer service, integrity, and a commitment to excellence. Our team of experts has extensive experience in handling all types of plumbing and HVAC needs, from backed-up drains and leak detection to tankless water heaters and air conditioning installations. We understand the importance of prompt and effective solutions, which is why we offer 24/7 emergency services to ensure that our customers' needs are met promptly and efficiently.
Our Services
Our comprehensive range of services includes:
- Plumbing: Drain cleaning, leak detection, slab leak repair, tankless water heaters, water heaters, backflow testing and repairs, camera inspection, commercial plumbing, and piping and repiping.
- HVAC: Air conditioning, AC maintenance, AC installation, AC repair, heating installation, heater repair, heater maintenance, and commercial HVAC services.
Our Expertise
Our team of certified technicians is experienced in handling all types of plumbing and HVAC needs. We specialize in serving residential, commercial, and industrial properties, including restaurants, apartments, condos, and property management companies. We pride ourselves on our ability to diagnose and repair problems correctly the first time, ensuring that our customers' properties are safe and comfortable.
Our Commitment
At 24 Hour Express Services Inc., we are committed to providing exceptional customer service, quality workmanship, and prompt solutions to all your plumbing and HVAC needs. We understand the importance of building long-term relationships with our customers, which is why we strive to exceed expectations and provide unparalleled service to the Inland Empire community.
Overview of 24 Hour Express Plumbing
Positive Experiences
The majority of customers have had excellent experiences with 24 Hour Express Plumbing. Many reviewers praised the company's prompt and professional service, with some citing their willingness to go above and beyond to resolve issues. Technicians were consistently described as friendly, knowledgeable, and efficient. Some customers appreciated the company's honesty and transparency, noting that they were upfront about costs and provided detailed explanations of the work to be done.
Areas of Excellence
- Prompt and Professional Service: Many customers praised the company's fast response times and professional demeanor.
- Knowledgeable Technicians: Technicians were consistently described as knowledgeable and efficient in their work.
- Honest and Transparent: Customers appreciated the company's honesty and transparency, particularly when it came to costs and explanations of the work to be done.
Negative Experience
One customer had a negative experience, citing rude comments from the technician and uncomfortable interactions.
Area for Improvement
- Customer Service: One customer experienced poor customer service, highlighting the need for improved communication and interpersonal skills among technicians.
