Reliable Solutions for a Comfortable Tomorrow
At ElstonAire, we have been providing top-notch air conditioning system sales, service, and installation solutions to the Dallas Metro and Greater Houston Areas for over 30 years. As a comprehensive HVAC provider, we offer a wide range of services, including facilities management, construction, and HVAC services/maintenance, to cater to the diverse needs of our residential and commercial clients.
Our Mission
Our mission is to provide our valued clientele with the information and services they need to make smart, educated decisions about their facilities. With a commitment to excellence, we strive to exceed the performance standards of our competitors, from employee training to client care and beyond. Our goal is to be the go-to service provider for all our clients' HVAC needs.
Our Services
We offer a comprehensive range of services, including:
Hvac Services/Maintenance: Our experienced technicians provide top-notch maintenance and repair services for all types of HVAC equipment, including chillers, boilers, rooftop units, air handling units, cooling towers, water treatment, fan, motors, and pumps.
Construction: We design and build sustainable, state-of-the-art facilities that meet the unique needs of our clients. Our team of experts works closely with clients to understand their requirements and deliver outstanding results.
Facilities Management: Our facilities management services include assistance with operations and maintenance, as well as full facilities management. Our knowledgeable partners ensure that our clients' sites are functioning at the highest level of performance and protecting their assets.
Our Commitment
At ElstonAire, we are dedicated to providing exceptional service to our clients. We work around the clock to ensure that our customer service representatives are available to provide crucial help whenever and wherever our clients need us. Our team of experts is committed to delivering premier service, and we pride ourselves on our ability to exceed our clients' expectations.
Why Choose Us
With over 30 years of experience, we have built a reputation for consistent on-time service, high-quality product innovation, and an impressive distribution supplier network with support throughout the nation. Our clients can rely on us to provide the most advanced cooling and heating solutions for their commercial and residential environments.
Excellent Service and Professionalism
The majority of reviewers praised Elston Aire for their excellent service, professionalism, and competitive pricing. Many reviewers appreciated the technicians' knowledge and willingness to explain the details of the work being done. The company's ability to provide prompt and efficient service, often with same-day repairs, was also highlighted.
Positive Experiences with Technicians
Several reviewers specifically mentioned technicians by name, including Devon, Eric, and Roberto, who were described as professional, friendly, and helpful. Reviewers appreciated the technicians' attention to detail and ability to explain the work being done in a clear and concise manner.
Long-Term Satisfaction
Many reviewers reported being long-time customers, with some having used Elston Aire's services for over a decade. These reviewers praised the company's consistency in providing excellent service and maintaining their systems to ensure efficient operation.
Negative Experience
One reviewer reported a negative experience, citing that the company left their AC unit in disrepair, leaving them without air conditioning on a hot day, and did not have an after-hours service line.
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