We build your future by restoring your past.
Our Company
At First Choice Services, we believe that when disaster strikes, there is only one thing to do - pick up the pieces and rebuild. We are a dedicated team of professionals who are committed to helping homeowners and businesses alike recover from unforeseen losses. With our passion for quality craftsmanship, personal involvement, and attention to detail, we strive to exceed expectations and deliver exceptional service to every client.
What We Do
We specialize in residential and commercial property restoration, providing a comprehensive range of services to address various types of disasters. From water damage, fire damage, and mold growth to catastrophic loss, we have the expertise and resources to respond promptly and effectively. Our IICRC-certified team members are trained to handle a variety of situations, from simple emergencies to complex restoration projects.
Our Process
When you Partner With Us
When disaster strikes, it's essential to act quickly to mitigate damage and prevent further loss. At First Choice Services, we follow a streamlined process designed to ensure our clients receive the assistance they need, when they need it most. Here's how we work:
1. Preliminary Assessment: Within two hours of your call, our Lead Tech will arrive on-site to assess the size and type of loss, as well as insurance coverage.
2. Immediate Mitigation: We'll do whatever it takes to secure the property and minimize further loss. This may include removing contents or implementing necessary repairs.
3. Full Assessment: An estimator will visit your property to thoroughly assess damages and begin working with you and your insurance company.
4. Comprehensive Mitigation and Repair: We'll continue the restoration process and perform all necessary repairs to get your property back to its pre-loss condition.
5. Your Contents Returned: If we removed items from your property, they will be returned in restored condition.
Specialized Services
Residential Property Restoration
We help homeowners recover from smoke damage, fire damage, water damage, and storm damage. Our licensed team will work quickly and efficiently to get your home back to its pre-disaster condition.
Water Extraction, Dehumidification, and Damage Cleanup
First Choice Services reacts quickly to water damage and flood situations. We understand the importance of mitigation to prevent further damage and contamination. We take care of everything, from water extraction and dehumidification to damage cleanup and sanitizing.
Fire and Smoke Damage Restoration
We understand the devastating impact of fire catastrophes on families. Our trained service technicians will thoroughly assess damages and fully explain all options. We provide immediate fire and smoke damage response, including emergency board-up and securing property, on-site damage assessment, and smoke detoxification.
Storm Damage Recovery and Restoration
When severe weather hits, we work to quickly restore damaged roofs, shattered windows, and other structural damages caused by storms. We'll board up, tarp, and secure your doors, windows, and roof, then rebuild to restore your property back to its pre-loss condition.
Home Mold Remediation and Removal
Suspect mold in your home? Our highly-trained and experienced team work quickly to remove mold in your house, using state-of-the-art equipment for mold removal, abatement, and remediation services.
Innovative Approaches
Our commitment to sustainability and eco-friendliness is reflected in our use of botanical antimicrobial technology, which is certified, non-toxic, and environmentally friendly.
Pros and Cons of First Choice Services
Disappointing Experiences
The following customers had negative experiences with First Choice Services:
- Mark Howard (1-star review) reported feeling misled by the company's promises and having a poor overall experience. His house was not restored in a timely manner, and he had to intervene frequently to get the issue resolved.
- Sam Barnes (1-star review) criticized the company for being unfair to employees and customers, stating that the owners prioritize their own gain.
Positive Feedback
On the other hand, the following customers had positive experiences with First Choice Services:
- V. R. Avent (5-star review) praised Mr. Hernandez for being attentive, diligent, and professional in handling the restoration process.
- Evan J. (5-star review) appreciated the company's project management and the friendly, professional crews who worked on multiple projects.
- Joel Goldman (5-star review) praised the company for their professionalism and responsiveness, citing that the company helped a client transform a damaged property into a new home.
- Jake Bowling (5-star review) commended Ryan for being exceptional and making him feel like family throughout the process.
- Jasmine Bailey (5-star review) praised the company for saving the day by completing water mitigation and restoration work within 24 hours.
- Megan Roegner (5-star review) appreciated the company's professionalism, kindness, and speed in completing the job within a shorter timeframe than expected.
- Marcie Hall (5-star review) praised the company's integrity and professionalism, highlighting the empathy and kindness of the staff, particularly Mr. E. Mwangi and Ms. Sylvia.
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