Business Details
45 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Petoskey, MI
Since 1981, Bay Area Clean Care has been the trusted local choice for damage restoration and professional cleaning services in the Petoskey and Little Traverse Bay areas. Our family-owned business combines decades of experience with state-of-the-art technology to address water damage, fire and smoke damage, mold remediation, and more. We prioritize quality-first solutions that minimize reconstruction while maximizing efficiency, ensuring properties are restored to pre-loss condition with minimal disruption.Our team of rigorously trained technicians is committed to providing 24/7 emergency response and personalized service that feels like working with trusted neighbors. Backed by industry certifications and a 100% service guarantee, we coordinate every project from start to finish through a single point of contact, maintaining transparency and accountability throughout the restoration process.
Services
Water Damage Restoration
Fire & Smoke Damage Restoration
Mold Remediation
Sewage Restoration
Carpet Cleaning
Area Rug Cleaning
Duct Cleaning
Upholstery Cleaning
Drapery Cleaning
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of localized damage restoration expertise
- Our team provides 24/7 emergency response with guaranteed rapid arrival
- We utilize infrared technology and state-of-the-art equipment for complete restoration
- Our single-point project coordination minimizes reconstruction needs
- IICRC certified technicians ensure industry-standard compliance and quality
Associations and certifications
- IICRC
What people say
Prompt service
Professional staff
Thorough restoration
Detailed documentation
Trusted partner
Services
Water Damage Restoration
Our water damage restoration service addresses all categories of water loss, from clean water pipe breaks to contaminated sewage backups. Using infrared moisture detection and industrial drying equipment, we complete structural drying up to 50% faster than industry averages while minimizing demolition. Our technicians follow IICRC S500 standards to ensure complete restoration and mold prevention.
Fire & Smoke Damage Restoration
We specialize in comprehensive fire damage restoration including soot removal, odor elimination, and structural drying. Our hydroxyl and ozone deodorization systems permanently eliminate smoke odors without chemical residues. Certified technicians document all damage with thermal imaging and coordinate full reconstruction when needed, adhering to IICRC S520 standards.
Mold Remediation
Our EPA/OSHA-compliant mold remediation process includes controlled demolition, HEPA vacuuming, and antimicrobial treatment of affected areas. We identify moisture sources using thermal imaging and follow IICRC S520 protocols to prevent recurrence. Safe disposal of contaminated materials protects both property integrity and occupant health.
Sewage Restoration
Certified technicians handle hazardous sewage backups following OSHA bloodborne pathogen standards. We use specialized extraction equipment and antimicrobial treatments to restore contaminated spaces while protecting building materials. Complete air quality testing confirms successful remediation before project completion.
Professional Carpet Cleaning
IICRC-certified technicians perform hot water extraction cleaning that extends carpet life by removing embedded soils. Our three service tiers include premium Teflon protection and odor neutralization options. We follow manufacturer recommendations to maintain warranty compliance while improving indoor air quality.
People
Paul Theriault
Founder
Founded Bay Area Clean Care in 1981, Paul established the company's commitment to quality restoration and community service. His leadership created the foundation for the company's technical standards and customer care philosophy.
Debbie Theriault
Founder
Co-founded the business with Paul Theriault, establishing operational excellence and client relationship standards that continue guiding the company's approach to service delivery and staff development.
Melissa Stahl
Second Generation Owner
Assumed leadership in 2016, continuing the family tradition of quality service while expanding technical capabilities. Focuses on maintaining the company's community connections and advancing restoration science applications.
Clint Stahl
Second Generation Owner
Co-leader with Melissa Stahl, oversees operational execution and technology integration. Maintains the company's technical certifications and ensures adherence to industry standards across all restoration projects.
Questions
What emergency services do you offer?
We provide 24/7 response for water damage, fire damage, sewage backups, and mold emergencies with guaranteed on-site arrival within one hour of your call.
Are your technicians certified?
All restoration technicians hold IICRC certifications in water damage, fire damage, and mold remediation, with annual continuing education to maintain industry-standard expertise.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurers, providing detailed documentation and digital progress reports to streamline claims processing for property owners.
What areas do you serve?
We serve Petoskey, Little Traverse Bay, Charlevoix, and Emmet County with commercial and residential restoration services, covering both emergency response and scheduled maintenance.
How quickly can you dry water-damaged structures?
Using industrial equipment and thermal imaging, we complete Class 1 water damage drying in 3 days and Class 2-3 damage in 5 days, with no charge for delays beyond these guarantees.
Do you offer carpet cleaning guarantees?
Our hot water extraction cleaning comes with a 30-day satisfaction guarantee, including spot removal re-service and DuPont Teflon protection durability assurances.
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