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Jax Plumbing & Septic Tank, Inc. is a family-owned and operated business serving Jacksonville, Florida for over 50 years. We specialize in all aspects of septic tank installation, maintenance, and repair, ensuring reliable and efficient wastewater management for both residential and commercial properties.
Our Story
Founded in 1955, Jax Plumbing & Septic Tank, Inc. was built on a foundation of integrity, expertise, and customer satisfaction. Our founder, William McInarnay, was a visionary in the local industry, and his dedication to quality and service continues to inspire us today.
Through the years, our team has honed its skills and knowledge, becoming experts in all aspects of septic systems. We are committed to providing reliable, efficient, and affordable solutions for all your septic needs.
Our Services
We offer a comprehensive range of services to meet your specific needs, including:
- Septic Tank Installation: Expertise in installing new septic tanks for new construction and replacements.
- Septic Tank Pumping: Regular pumping prevents solids from accumulating and ensures optimal system performance.
- Drainfield Repair: Efficiently repair and maintain drainfields to prevent leaks and ensure proper drainage.
- Septic System Repair & Maintenance: Addressing all your septic tank related concerns, from minor repairs to complete system replacements.
- Drainfield Replacement & Installation: Expertise in installing and replacing damaged drainfields.
Customer Satisfaction and Quality
Our team takes pride in the quality of our work and the relationships we build with our customers. We are dedicated to:
- Providing personalized attention and clear communication.
- Arriving on time for appointments and completing projects efficiently.
- Leaving your property clean and ensuring your complete satisfaction.
Trust Jax Plumbing & Septic Tank, Inc. for efficient, reliable, and affordable septic solutions. Contact us today for a free estimate!
Overall Experience
The overall experience with the company is mostly positive, with customers praising the professionalism, responsiveness, and quality of the services provided.
Positive Aspects
- Excellent Customer Service: Many customers appreciated the helpful and knowledgeable staff, who went above and beyond to ensure their issues were resolved.
- Quality Work: The company's attention to detail and commitment to quality work were highlighted by several customers, who were pleased with the installation and repair services.
- Competitive Pricing: Some customers mentioned that the company's prices were reasonable and competitive, making them a great value for the services provided.
Negative Aspects
- Poor Communication: A couple of customers experienced poor communication from the company, including unreturned calls and delayed responses.
- Unfair Billing: One customer felt that they were unfairly billed for a service that was not completed to their satisfaction.
- Misleading Advertising: Another customer was disappointed by the company's inability to provide plumbing services, despite advertising that they did.
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