Building Our Reputation, One House at a Time
At The Plumbing Department, Inc., we take pride in being a fully licensed and insured plumbing contractor in Chicago, with over 25 years of experience in providing top-notch plumbing services to homeowners and businesses alike. Our team of skilled and dedicated professionals is committed to delivering exceptional quality, cleanliness, and customer satisfaction.
Our Services
We offer a comprehensive range of plumbing services, including web design, SEO services, eCommerce solutions, social media marketing, and advertisement. Our plumbing services include water heaters, gas lines, sump pumps, ejector pumps, bath and kitchen remodels, drain cleaning and sewer lines, hydro jetting, catch basin cleaning, booster pumps, garbage disposals, toilets, faucets, and sinks, repiping services, and much more. We strive to provide tailored solutions that cater to the unique needs of our clients.
Our Mission
Our mission is to provide trustworthy, reliable, and efficient plumbing services that exceed our clients' expectations. We aim to build long-term relationships with our customers, founded on trust, respect, and customer satisfaction. Our team is dedicated to providing prompt, professional, and friendly service, ensuring that our clients receive the best possible experience.
Our Features
We take pride in our features, which set us apart from the competition. Our services are designed to be simple, yet effective, with advanced headers, WooCommerce headers, fullscreen headers, and headers with slide-in features. Our team is committed to providing seamless integration, making it easy for our clients to get started with our services.
Overview of Reviews
The Plumbing Department has received an overall positive response from customers, with many praising their professionalism, responsiveness, and fair pricing.
Positive Reviews
The majority of reviewers praised the company's prompt response to emergencies, thorough explanations of the work, and fair pricing. Many customers appreciated the company's honesty and integrity, stating that they felt comfortable and confident in their approach. Several reviewers also mentioned the company's cleanliness and professionalism, with one reviewer even noting that the plumber stopped to help someone with a flat tire on the way to his next call.
Negative Reviews
A few reviewers had negative experiences with the company. One reviewer felt that they were overcharged for a repair, and another reviewer was disappointed with the high quote they received for a job. Additionally, one reviewer had a mixed experience, stating that while the company did good work, they were expensive.
Common Themes
Throughout the reviews, several common themes emerged. Many reviewers praised the company's professionalism, responsiveness, and fair pricing. Several reviewers also mentioned the company's honesty and integrity. Additionally, many reviewers appreciated the company's thorough explanations of the work and their attention to detail.
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