Illuminate Your Space, Enhance Your Life
At Lightology, we're committed to providing our customers with the best selection of modern lighting, commercial lighting, and home decor products. With a wide range of styles and brands to choose from, we're confident that you'll find something that fits your unique taste and design aesthetic. Our knowledgeable staff is always available to assist you in making your selection, whether you're looking for a new chandelier for your living room or a pair of table lamps for your bedroom.
Our Services
At Lightology, we offer a variety of services to help you find the perfect lighting and decor for your home or business. Whether you're a homeowner looking to update your lighting fixtures, a designer searching for the latest trends, or a builder seeking commercial lighting solutions, we're here to help. Our team of experts is dedicated to providing exceptional customer service, and we're committed to helping you achieve your design goals.
Design Services
Whether you're just starting your design project or you're looking for a fresh perspective, our experienced design staff is here to help. Our complimentary design services include virtual consultations, virtual staging and renders, customization, and lighting systems. Our design experts will work with you to understand your design goals and create a customized plan to meet your needs.
Trade Program
At Lightology, we value our trade partners and offer a range of benefits to our trade customers. Our trade program is designed to provide discounts and expert support to interior designers, architects, builders, developers, electrical distributors, and lighting professionals. We're committed to helping our trade partners succeed and grow their business.
Showroom
Located in the heart of Chicago, our showroom is a 12,000-square-foot space featuring over 5,000 lighting fixtures and decorative accessories from around the world. Our showroom is designed to inspire and educate, and our knowledgeable staff is always available to answer questions and provide guidance.
What We Offer
At Lightology, we offer a wide range of lighting products, including chandeliers, pendants, ceiling fixtures, wall sconces, floor lamps, and more. We also carry a selection of decorative accessories, such as mirrors, vases, and sculptures. Whether you're looking for a statement piece or a more subtle addition to your space, we have something to suit your taste and style.
Get Started
At Lightology, we're committed to providing exceptional customer service and helping you find the perfect lighting and decor for your home or business. Whether you're a homeowner, designer, or trade professional, we're here to help. Contact us today to schedule a consultation or visit our showroom to explore our vast selection of products.
Customer Service and Ordering Process
The reviews highlight the excellent customer service and ordering process at Lightology. Many customers praised the helpfulness of the staff, particularly Kelly F, Kelly, and Shannan, who were knowledgeable, responsive, and proactive in resolving issues. The online chat team was commended for their professionalism and prompt responses.
Product Quality and Selection
Customers were satisfied with the product quality and selection at Lightology. The website provided detailed specifications for each product, making it easier for customers to make informed decisions. The delivery of products was also prompt, with some customers receiving their orders within two days.
Negative Experience
One customer had a negative experience with Lightology, citing poor communication and a lack of follow-up on a refund. This customer was dissatisfied with the company's response to a damaged shipment and the handling of a refund.
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