Exceeding expectations, one HVAC service at a time.
For over 85 years, Payne Air Conditioning & Heating Inc. has been proud to call Central Florida our home. Since 1936, our family-owned and operated business has been dedicated to providing exceptional heating and air conditioning services to the communities we serve. Our long-standing tradition of honesty, integrity, and dedication is built on the values instilled by our founders, and it's this commitment to quality that has earned us an A+ complaint-free rating with the Better Business Bureau.
Our Services
As a Carrier Factory Authorized Dealer, our team of NATE-certified technicians is committed to providing top-notch service and unbeatable products. We offer a wide range of services, including:
- Air Conditioning Installation: Our experts will work with you to design and install a custom system that meets your unique needs and budget.
- Air Conditioning Repair: From minor tune-ups to major overhauls, our team is equipped to handle any repair job, big or small.
- Air Conditioning Service: Regular maintenance is key to extending the life of your system and reducing energy costs. Our team will work with you to develop a maintenance plan that meets your needs.
- Heat Pumps: Our heat pump services include installation, repair, and maintenance for both residential and commercial clients.
- Ductless Mini Splits: These innovative systems provide energy-efficient comfort solutions for homes and businesses alike.
Commercial HVAC Services
At Payne Air Conditioning & Heating Inc., we understand the unique needs of commercial clients. Our team is well-versed in all makes, models, and types of commercial heating, cooling, and air quality systems. From commercial installation to repair and maintenance, we'll work with you to develop a customized solution that meets your business needs.
Indoor Air Quality
At Payne Air Conditioning & Heating Inc., we're committed to providing exceptional indoor air quality solutions for residential and commercial clients alike. Our team will work with you to assess your indoor air quality and develop a plan to improve it, ensuring a healthier and more comfortable environment for you and your loved ones.
Financing Options
We understand that budget constraints can be a barrier to getting the services you need. That's why we're proud to offer financing options, including 36-month 0% financing*, to make our services more accessible to our clients.
Testimonials
From our satisfied clients, you can trust us:
- "Patrick was a joy to work with. He was friendly, courteous, and professional. I was very pleased with his knowledge and will not hesitate to recommend Payne Air Conditioning in the future." - Patricia F
- "Rusty arrived on time, was friendly, and knew what needed to be done immediately. He even gave me a couple of maintenance pointers. I only call Payne for my AC needs." - Kerri K
- "We just had them install a brand new 5-ton A/C unit. They had a ton of work to do, and they completed the job before I was promised. Thank you for the great job and keeping my house so cool." - Mark B
Customer Reviews Summary
Positive Experiences
Payne Air Conditioning & Heating has received numerous positive reviews praising their technicians for being pleasant, thorough, and knowledgeable. Many customers have expressed their satisfaction with the service they received, citing that the technicians took the time to explain the problems and solutions, were patient, and provided excellent customer service. The company's professionalism, prompt response, and cleanliness have also been commended.
Negative Experiences
On the other hand, some customers have expressed dissatisfaction with the company's service. Some have reported being overcharged, experiencing poor communication, and having to wait for extended periods for service. A few have also mentioned that the company's schedulers are unresponsive, and some technicians have been accused of not doing proper AC checks. There have also been instances where customers felt misled or ripped off.
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