Trust Us to Keep You Comfortable!
At Stephens Plumbing, Heating & Air Conditioning, we're a family-owned and operated company that has been serving South Bay, Long Beach, and Orange County since 1986. Our mission is to provide top-notch plumbing, heating, and air conditioning services to our residential and commercial customers. With our team of expert technicians and friendly customer service, we strive to build long-lasting relationships with our clients and provide solutions that meet their unique needs.
Our Services
We offer a wide range of residential services, including:
- Plumbing Services: kitchen plumbing, drains & pipes, sump pump, water heater, bathroom plumbing, outdoor plumbing, sewer, water backflow, water damage, emergency plumbing
- Heating & AC Services: air conditioning, air quality, air ducts, heater, furnace, residential mini split
For our commercial customers, we provide:
- Commercial Plumbing: toilet repairs & replacement, sink & faucet repair, drain & sewer repair, gas line repair, tankless water heater
- Commercial HVAC: packaged AC unit maintenance, heating services, duct work, commercial mini split
What Sets Us Apart
At Stephens Plumbing, Heating & Air Conditioning, we pride ourselves on our commitment to excellence and customer satisfaction. Our technicians are fully trained and licensed, and we use only the highest-quality materials and equipment. We offer emergency services 24/7, so you can count on us to be there when you need us most. Our prices are competitive, and we strive to provide solutions that fit your budget and needs.
Our Promise
At Stephens Plumbing, Heating & Air Conditioning, we're dedicated to providing exceptional service and exceeding our customers' expectations. We're proud of our 4.5-star rating and over 600 reviews from happy customers. Our team is passionate about what we do, and we look forward to the opportunity to serve you.
Excellent Customer Service and Quality Work
Many customers have praised Stephens Plumbing for their prompt and reliable service, with technicians arriving on time and taking the time to explain the work they are doing. The company's salesmen, such as Rob, are knowledgeable and honest, providing customers with options and explanations of the work required.
Professional and Courteous Technicians
Technicians like Freddy, Poncho, Luis, Matthew, Omar, and Victor have been recognized for their professionalism, courtesy, and expertise. They have been praised for their ability to diagnose and fix problems efficiently, often going above and beyond to ensure customer satisfaction.
Efficient and Timely Repairs
Customers have appreciated the quick response and timely completion of repairs by Stephens Plumbing. Technicians have been able to diagnose and fix issues quickly, often in a single visit, and have been willing to work with customers to find a solution that fits their budget.
Minor Issues with Communication and Pricing
A few customers have experienced issues with communication, such as not receiving a rough estimate over the phone or having to wait for a technician to arrive. Additionally, some customers have felt that the pricing was a bit high, although most have agreed that the quality of work and service justifies the cost.
Positive Experiences
The majority of customers have had positive experiences with Stephens Plumbing, praising the company's professionalism, courteous technicians, and efficient repairs. Many have expressed their satisfaction with the service and have recommended the company to friends and family.
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