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At Rooter Solutions, we understand the importance of reliable plumbing services in Santa Barbara, CA, and surrounding areas. Our team of skilled plumbers is dedicated to providing top-notch solutions for all your residential and commercial plumbing needs. With over 30 years of experience, we've built a reputation for delivering exceptional service, honest recommendations, and unmatched customer satisfaction.
Our Mission
Our mission is to provide fast, friendly, and dependable plumbing services that exceed our customers' expectations. We strive to be the go-to plumbers in Santa Barbara, CA, and surrounding areas, offering a comprehensive range of services that cater to diverse plumbing needs. From routine maintenance to emergency repairs, we're committed to delivering personalized solutions that meet the unique needs of our customers.
Services We Offer
At Rooter Solutions, we're equipped to handle a wide range of plumbing issues, including:
- Residential Plumbing: Drain cleaning, hydro jetting, camera inspection, garbage disposal repair and replacement, faucet repair and replacement, new plumbing fixture installation, sewer line repair and replacement, trenchless repair and sewer lining, septic tank replacement, slab leak repair, toilet repair and replacement, gas line repair and replacement, water line repair and replacement, repiping, tankless water heaters, water heater repair and replacement, and water filtration.
- Commercial Plumbing: Commercial toilet repair, commercial backflow replacement, commercial drain cleaning, emergency commercial plumbing, grease trap plumbing, commercial pipe repair and replacement, commercial hydro jetting, and commercial water heater repair and replacement.
What Sets Us Apart
At Rooter Solutions, we're committed to upholding our award-winning reputation for customer satisfaction. Here are some reasons why we stand out from the competition:
- Dependable Plumbing Practices: We use industry-leading equipment and best practices on every plumbing repair and installation project, combined with warranties that can't be surpassed.
- Service-First Team: Our team of licensed, experienced plumbing contractors is recognized for their honesty and friendliness. We always arrive on time and equipped with what we need to succeed.
- 30 Years of Experience: Over the years, we've gained a wealth of knowledge about plumbing systems of all shapes and sizes. This experience enables us to customize services to your unique needs and budget.
Get Your Free Estimate Today!
Call us at (805) 203-8111 to schedule a service appointment or request a free estimate for your residential or commercial plumbing needs.
Negative Experiences
- Multiple customers reported feeling ripped off or scammed by the company's tactics, such as attempting to charge exorbitant prices for unnecessary services or fabricating problems that didn't exist.
- Some customers experienced poor communication and lack of follow-through from the company, including not showing up for scheduled appointments or not responding to messages.
- A few customers reported issues with the quality of work, such as sloppy cement work or drains installed higher than concrete.
Positive Experiences
- Many customers praised the company's prompt and professional service, with technicians being friendly, knowledgeable, and efficient.
- Several customers appreciated the company's willingness to work with them to find solutions to their plumbing issues, including offering flexible pricing and accommodating special requests.
- Some customers were impressed by the company's attention to detail and ability to diagnose and fix complex problems.
Common Themes
- Pricing and billing: Many customers were surprised or unhappy with the final cost of service, feeling that the company was overcharging or being dishonest about pricing.
- Communication: Several customers reported issues with communication, including not being kept informed about the status of their service or receiving unclear or misleading information.
- Work quality: While some customers were happy with the quality of work, others reported issues with the quality of materials or workmanship.
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