Delivering the Best Customer Experience
Our Story
At Jack's Glass, we pride ourselves on being a family-owned business with a rich history that dates back over 100 years. Our story began with John "Jack" Braden, who started Lehigh Glass & Mirror Works in 1914. His sons, Carl and William, continued the business until 1970, when it was sold to Shatterproof Glass Co. from Detroit, Michigan. Jack's son, John (Jack), went on to form Jack's Glass in 1976, along with his wife, Donna. Today, we continue to serve our customers with the same commitment to excellence that has defined us since our early days.
Our Mission
At Jack's Glass, our mission is to be the most successful glass company in our industry by delivering the best customer experience. We aim to constantly evolve to serve our customers' needs, while giving back to our community. We believe that our customers are the heart of our business, and we strive to provide them with the highest quality products and services possible.
Capabilities Statement
With over 100 years of experience in Allentown, Bethlehem, Easton, and the Greater Lehigh Valley, Jack's Glass has built a reputation for being the best glass company in the region. Our certified master glaziers cut and install only the highest quality glass, ensuring that every product meets the highest standards. We are proud to be authorized to handle insurance claims, making the process hassle-free for our customers.
Our History
Jack's Glass has a long history of working with glass in the Lehigh Valley, dating back to the early 1930s. Our grandfather, John "Jack" Braden, started Lehigh Glass & Mirror Works in 1914, and his sons, Carl and William, continued the business until it was sold to Shatterproof Glass Co. in 1970. Jack's son, John (Jack), went on to form Jack's Glass in 1976, and we have been serving our customers ever since.
Our Commitment
At Jack's Glass, we are committed to providing our customers with the highest quality products and services. We believe in using only the best materials possible and have a team of experienced and certified master technicians to ensure that every job is done flawlessly. We are proud to be a family-owned business and continue to give back to our community through our charitable efforts.
Our Services
From shower doors and enclosures to windshields, auto glass, custom mirrors, storefronts, glass shelves, heirlooms, screen repairs, and windows, Jack's Glass does it all! We offer a wide range of services, including:
- Auto glass replacement and repair
- Shower door installation and customization
- Custom mirrors and glass tabletops
- Storefront and window installation
- Glass shelves and table tops
- Screen repairs
- Heirloom and vintage glass restoration
Contact Us
For a free estimate on your glass project, call 1-877-FIX-MY-GLASS. We are proud to serve our community and look forward to serving you.
Customer Experience
Overall, the customers who left reviews have had extremely positive experiences with Jack's Glass. Many reviewers praised the company's fast and friendly service, professionalism, and quality work. Some reviewers highlighted specific technicians who provided excellent service, such as Rachel, Steve, Chris, Tony, Eric, and John.
Pricing and Pricing Issues
One reviewer had a poor experience with Jack's Glass due to their pricing. The reviewer stated that when they called the company for help with condensation issues in a residential window, the representative seemed uninterested and unhelpful. The reviewer felt that the representative was only interested in getting them off the phone.
Technicians and Workmanship
Many reviewers praised the technicians who worked on their projects, describing them as professional, knowledgeable, and courteous. Some reviewers even gave specific shoutouts to technicians such as Chris, Tony, and Jimmy.
ORDER SUMMARY
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