Business Details
45 Years
experience
Emergency
services
Your Trusted Atlanta Plumbing Experts Since 1981
Heads Plumbing Sales & Service has been redefining plumbing excellence for Atlanta homeowners since 1981. With over four decades of dedicated service, we combine generational expertise and cutting-edge technology to deliver reliable solutions for residential and commercial plumbing needs. Our team of certified professionals prioritizes transparency, using advanced diagnostic tools and transparent pricing to resolve issues efficiently. Rooted in a family legacy, we serve communities across South Fulton, Buckhead, College Park, and beyond, offering services like water filtration systems, trenchless technology, and smart home plumbing.Our commitment to customer satisfaction is reflected in our 5-star reviews, 90%+ first-time customer retention rate, and status as Georgia's oldest Black-owned plumbing company. We emphasize preventive maintenance, emergency services, and financing options to ensure accessibility while maintaining rigorous quality standards through continuous staff training and industry certifications.
Services
Water Filtration Systems
Trenchless Technology
Smart Home Plumbing
Drain Cleaning
Preventive Maintenance
Residential Plumbing
Septic System Services
Sewer Line Repair
Water Heater Installation
Emergency Plumbing
Details
- Year established: 1981
Highlights and features
- Over 40 years of dedicated Atlanta plumbing experience
- Transparent pricing with no hidden fees
- Family-owned with fourth-generation plumbing expertise
- Certified technicians using advanced diagnostic tools
- 90%+ first-time customer retention rate
Associations and certifications
- Halo Water Systems Partner
What people say
Excellent service
Knowledgeable technicians
Prompt response
Transparent pricing
Professional staff
Services
Water Filtration Systems
Our certified Halo Water Systems partners install advanced filtration technology removing contaminants while preserving essential minerals. Systems reduce chlorine, lead, and pharmaceutical residues, providing clean drinking water and eco-friendly alternatives to plastic bottles. Atlanta homeowners benefit from improved water taste and reduced environmental impact through sustainable solutions.
Trenchless Technology
We utilize trenchless pipe repair methods that minimize property disruption while replacing or fixing underground pipes. This technology preserves landscaping, reduces restoration costs, and completes projects 50% faster than traditional excavation. Commercial clients maintain business operations during repairs, while residential customers avoid yard destruction and associated cleanup.
Smart Home Plumbing
Our smart plumbing solutions integrate Wi-Fi-enabled devices for remote monitoring and control. Tankless water heaters provide on-demand hot water, while leak detection sensors prevent water damage through early alerts. These systems enhance energy efficiency, reduce utility bills by up to 30%, and offer customizable features like voice-activated fixtures for modern home automation.
Drain Cleaning
We employ hydro jetting and camera inspections to resolve clogs and maintain optimal drainage. High-pressure water cleaning removes buildup from grease, hair, and mineral deposits, while real-time camera diagnostics identify root causes. Residential and commercial clients receive preventive maintenance plans to avoid recurring blockages and extend pipe lifespan.
Water Heater Services
Our technicians specialize in installing and repairing all water heater types including tankless, heat pump, and gas models. We offer energy-efficient upgrades with federal tax credit eligibility, emergency repair services, and annual maintenance checks. Systems are optimized for Atlanta's water conditions, ensuring reliable hot water supply and reduced energy consumption.
People
Phenus Head Jr.
Co-Founder
Co-founded Heads Plumbing in 1981 with his wife Shelia and parents. Transformed the business from a home-based operation to a multi-generational enterprise employing dozens of Atlanta residents. Maintains active involvement in strategic operations and community outreach initiatives.
Shelia Head
Co-Founder
Co-founder instrumental in establishing the company's customer-centric philosophy. Developed initial service protocols and community engagement programs that continue shaping the business's approach to client relationships and local workforce development in Atlanta's plumbing industry.
Odari M. Head
State Licensed Master Plumber
Third-generation plumbing expert overseeing technical operations. Holds multiple state certifications and leads training programs for new technicians. Specializes in complex sewer line repairs and trenchless technology implementation across Metro Atlanta's commercial properties.
Khadija J Head
Project Management Professional
Manages service coordination and client communications. Implements efficiency improvements in appointment scheduling and service delivery processes. Focuses on maintaining the company's 40-year legacy of transparency while integrating modern project management methodologies for residential clients.
Questions
What plumbing services do you offer in Atlanta?
We provide full-service plumbing including water filtration systems, trenchless pipe repair, smart home solutions, drain cleaning, water heater services, and 24/7 emergency plumbing across Metro Atlanta.
Are financing options available for plumbing repairs?
Yes, we offer Service Finance options for emergency repairs, system upgrades, and planned maintenance with quick approvals and flexible payment terms tailored to Atlanta homeowners' needs.
How quickly can you respond to plumbing emergencies?
Our 24/7 emergency service team typically responds within 2 hours for critical issues like burst pipes, sewer backups, and water heater failures across our service areas.
Do you service both residential and commercial properties?
Yes, we handle residential plumbing for homeowners and commercial plumbing for businesses, with specialized solutions for both property types including large-scale trenchless repairs for commercial clients.
What makes your plumbing company different?
As Georgia's oldest Black-owned plumbing company with four generations of experience, we combine family values with cutting-edge technology, offering transparent pricing and financing options unavailable from corporate competitors.
Can you help with plumbing preventive maintenance?
We offer customized maintenance plans that include annual inspections, drain cleaning, and system optimization to prevent emergencies and extend equipment lifespan for Atlanta homeowners and businesses.
