At Bill's Plumbing and Drain Service, we pride ourselves on being a family-owned and operated business that has been serving the Greater Colorado Springs area for over 40 years. Our commitment to providing exceptional customer service, fair prices, and a wide range of skilled plumbing and drain services has earned us a reputation as one of the most trusted plumbing companies in the region.
Our Values
We believe in putting people over profits, which is why we treat our customers and employees like family. We understand the importance of building long-lasting relationships with our customers, and we strive to provide personalized service that meets their unique needs. Our staff of 16 is dedicated to providing top-notch customer service, answering calls and returning messages promptly, and ensuring that our customers receive the highest level of care.
Our Services
We offer a comprehensive range of plumbing and drain services designed to meet the unique needs of homeowners in the Greater Colorado Springs area. From routine maintenance and repairs to emergency services and installations, our skilled technicians are equipped to handle any plumbing or drain issue. Our services include:
- Residential plumbing repair, replacement, and installation
- Water heater repair, replacement, and installation
- Sewer line repair, replacement, and excavation
- Residential drain cleaning (all drains)
- Gas line installation, repair, and replacement
- Sewer scope (camera inspection/video sewer inspection)
- Leak diagnosis
- Plumbing fixture repair, replacement, or installation
- Remodel plumbing needs
- Plumbing-related real estate objection repairs
- Water line repair or installation
- Drain line repair or installation
- Installation of ADA toilets
- Garbage disposal repair/replace
- Ice maker installation
- Light commercial plumbing
Our Accolades
We are proud to hold an A+ rating with the BBB, and we have been honored with several awards and nominations, including the Angie's List Super Service Award, the Family-Owned Business of the Year award, and the Best of the Springs award.
Overview of Reviews
The reviews of Bill's Plumbing are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviewers consistently praise the company's professionalism, honesty, and reliability.
Positive Experiences
- Friendly and Knowledgeable Technicians: Many reviewers praise the technicians' knowledge, professionalism, and friendly demeanor.
- Prompt and Reliable Service: Reviewers appreciate the company's prompt response times, reliability, and ability to fix problems efficiently.
- Honest and Trustworthy: Reviewers trust the company's honesty and integrity, citing fair prices and no attempts to upsell or take advantage of customers.
- Excellent Communication: Reviewers praise the company's communication, including text updates and clear explanations of the work needed.
Recurring Themes
- Referrals and Recommendations: Many reviewers have referred Bill's Plumbing to friends, family, and clients, and plan to continue using their services in the future.
- Long-term Relationships: Some reviewers have been using Bill's Plumbing for years, appreciating their consistent quality of service.
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