At Mr. Window, we pride ourselves on being the trusted source for windows and doors in Indianapolis. Our commitment to providing high-quality products and unmatched customer service has earned us a stellar reputation in the industry. With over 30 years of experience, our family-owned business has built a loyal customer base that continues to grow through referrals and word-of-mouth.
Our Mission
Our mission is to manage a professional specialty remodeling company while providing our employees an opportunity to earn a good living and have a comfortable work environment. We strongly believe that a happy, content employee is our best assurance of building and continuing a successful business. Our uniqueness in the marketplace is based on our personal attention towards our customers during the sales presentation, throughout the installation process, and long after with any follow-up services and specialty marketing plans.
Our Services
At Mr. Window, we offer a wide range of services designed to meet your window and door needs. Our vinyl and wood replacement windows are energy-efficient, low-maintenance products that improve any home. We also offer a full line of fiberglass and steel insulated doors by Masonite, as well as Sunrise and Pella patio doors. Our team of experts will work closely with you to find the perfect product, brand, and design to meet your needs.
Our Philosophy
Our business philosophy is simple: "If we treat people right, the word gets around." This approach has been the key ingredient that has kept Mr. Window growing for over 30 years, with thousands of satisfied customers who continue to refer their friends, family, and neighbors to do business with us.
Why Choose Us
So, why should you choose Mr. Window? For starters, your satisfaction with our work is guaranteed. With over 30 years of experience, we have built a reputation for providing high-quality products and exceptional customer service. We are locally owned and operated, and our window and door installers work exclusively for Mr. Window.
Positive Reviews
Excellent Customer Service
Many reviewers praised Mr. Window's exceptional customer service, citing friendly, knowledgeable, and professional staff who made the process easy and hassle-free.
High-Quality Products
Reviewers raved about the high-quality windows and doors installed by Mr. Window, mentioning improvements in energy efficiency, noise reduction, and overall comfort in their homes.
Professional Installation
The installation process was often praised for being smooth, efficient, and tidy, with installers being friendly, knowledgeable, and courteous.
Competitive Pricing
Several reviewers appreciated Mr. Window's competitive pricing, feeling that they received excellent value for their money.
Overall Satisfaction
Many reviewers expressed their satisfaction with their overall experience with Mr. Window, recommending the company to others and stating they would use them again in the future.
Delays and Scheduling Issues
A few reviewers experienced delays and scheduling issues, including delayed installations and lengthy wait times for measurements and installations.
Communication Breakdowns
Some reviewers experienced poor communication, including lack of follow-up and unclear estimates, which led to frustration and dissatisfaction.
Minor Cosmetic Issues
A few reviewers mentioned minor cosmetic issues, such as drywall damage, but these were largely seen as minor complaints.
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