We Do All The Work. You Have All The Fun. Relax. We Got This!
Our Company
At Pool Butler, we're dedicated to providing expert pool maintenance and repair services to homeowners and commercial pool management throughout Scottsdale, Arizona, and the surrounding areas. As a family-owned and operated business, we've been proudly serving the community for over 12 years. Our commitment to quality and customer satisfaction is unparalleled, and we're proud to hold a Rocky Mountain Eastern Star Conference (ROC#) license number 310650.
Our Services
At Pool Butler, we offer a wide range of services to ensure your pool is not only safe, clean, and enjoyable but also protected from damage and costly repairs. Our expertise includes:
- Residential Pool Service: Regular cleaning and maintenance services to keep your pool sparkling clean and free of contaminants.
- Commercial Pool Service: Specialized services for commercial pool management, including maintenance, repairs, and automation.
- Pool Repair: Expert repair services for pool equipment, including leaks, valve replacements, and pump malfunctions.
- Equipment Install: Installation of new pool equipment, including pumps, filters, and heaters.
- Home Warranties: Professional services for pool maintenance, repairs, and installation for homeowners with home warranties.
- Pressure Wash: Design and restoration services to make your old pool look brand new.
- Pool Tile: A wide variety of ceramic, glass, and natural tile options for pool tile installation.
- General Pool Service: Specialized services for pool lighting, pool automation, pool inspections, and more.
Why Choose Pool Butler?
At Pool Butler, we stand apart from other pool services due to our:
- 99% customer retention rate: We believe in building long-term relationships with our customers.
- No contracts: We don't believe in locking our customers into contracts. Instead, we focus on providing exceptional service that keeps our customers coming back.
- Worry-free guarantee: Our team takes care of all aspects of pool maintenance, ensuring you can focus on enjoying your pool without the hassle of pool maintenance.
Our Promise
Our service technicians are certified professionals with years of experience in the industry. We use state-of-the-art equipment and techniques to ensure your pool receives the highest level of care. Our team is committed to providing prompt, reliable, and stress-free service that meets the unique needs of your pool.
At Pool Butler, we're dedicated to being your trusted pool partner. Contact us today to schedule your pool service and discover the difference of working with a family-owned and operated business that truly cares about your pool.
Overall Experience
The reviews are mixed, with some customers having a very negative experience with Pool Buddy, while others had a very positive experience.
Organization and Communication
Some customers had issues with the company's organization and communication. They reported difficulties in scheduling, with multiple technicians showing up on the same day, and conflicting information about the schedule. The owner, Josh, was often unprofessional and defensive when confronted with these issues.
Pool Maintenance
Some customers were unhappy with the quality of the pool maintenance, with pools remaining dirty and unmaintained despite regular services. One customer reported that the company was not properly maintaining the chemicals in their saltwater pool, causing damage to the pool.
Customer Service
Some customers had very poor experiences with customer service, with the owner being rude, defensive, and unprofessional when confronted with issues. However, other customers reported very positive experiences with customer service, with the owner being responsive, helpful, and professional.
Positive Experiences
On the other hand, some customers had very positive experiences with Pool Buddy. They reported that the company was responsive to their concerns, informative, and helpful in resolving issues. The owner was often praised for being understanding, professional, and courteous.
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