Business Details
27 Years
experience
Your Trusted Partner for Professional Cleaning Services in Manhattan
Founded in 1999, NY Maids has redefined excellence in residential and commercial cleaning services across Manhattan and New York City. With over two decades of experience, we pioneered online ordering for maid services, setting industry standards for reliability, security, and ethical practices. Our team consists of fully vetted, legally employed professionals who undergo rigorous background checks, private investigator screenings, and multi-week training to ensure exceptional service quality. We prioritize customer safety through strict non-disclosure agreements and invest in comprehensive insurance, bonding, and payroll compliance. Our commitment to transparency is reflected in upfront pricing, no hidden fees, and unfiltered customer reviews. We offer tailored cleaning solutions, including express, spring, allergen, move-in/out, and post-renovation services, all backed by a 24-hour satisfaction guarantee.Our advanced database ensures personalized service by tracking client preferences, while our responsive management team resolves issues promptly. As long-standing members of The National Association of Professional Cleaners, we adhere to federal and state regulations, ensuring legal compliance and fair employee treatment. Our innovative approach combines affordability with premium value, avoiding cost-cutting measures that compromise safety or quality. From online booking to key-holding services for recurring clients, we prioritize convenience without sacrificing meticulous attention to detail.
Services
Express Cleaning
Spring Cleaning
Allergen Removal
Move-In/Out Services
Post-Renovation Cleaning
E-Gift Cards
Online Booking
Service Guarantee
Background-Checked Staff
Customizable Plans
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience as Manhattan's first online-booking maid service.
- Our employees undergo rigorous background checks and multi-week training programs.
- We offer a 24-hour satisfaction guarantee on all cleaning services.
- Transparent pricing with no hidden fees or surprise charges.
- Customizable online account features include automated billing and service reminders.
Associations and certifications
- National Association of Professional Cleaners
What people say
Immaculate results
Thorough cleaning
Spotlessly clean
Professional staff
Organized efficiently
Services
Express Maid Service
Our Express Maid Service provides budget-friendly maintenance cleaning for regular touch-ups. Trained professionals clean all reachable surfaces, disinfect bathrooms and kitchens, and organize visible areas. This service is ideal for keeping homes presentable between deeper cleanings, with discounted rates for recurring appointments.
Spring Cleaning
Spring Cleaning involves intensive top-to-bottom cleaning by multi-member teams. We focus on neglected areas including under furniture, inside cabinets, and behind appliances. This service includes complete emptying and reorganization of storage spaces, with pricing based on team size and duration.
Steam & Allergen Cleaning
Our Steam & Allergen Cleaning uses hospital-grade equipment for maximum sanitization. Two service professionals work for six labor hours using steam machines and allergen removal systems. This eco-friendly service targets dust mites, pet dander, and other allergens for comprehensive indoor air quality improvement.
Move-In/Out Cleaning
Move-In/Out Cleaning prepares spaces for occupancy changes with tamper-proof certification. Basic service includes standard cleaning with before-and-after documentation. Premium options add unpacking, organizing, and expert team services to ensure immediate readiness for new occupants.
Post-Renovation Cleaning
Post-Renovation Cleaning removes construction dust and debris from remodeling projects. Teams of three or more service professionals handle spaces of all sizes, with flexible staffing options to match project scope and budget requirements.
Questions
What areas do you serve?
We serve all Manhattan neighborhoods plus surrounding areas in Brooklyn, Queens, Bronx, and Staten Island.
Do you offer recurring services?
Yes, we provide weekly to monthly recurring services with discounted rates and automatic scheduling options.
Are your staff members background checked?
All employees undergo rigorous background checks, private investigator screenings, and E-Verify confirmation for legal employment status.
What happens if I'm dissatisfied with service?
We guarantee re-cleaning within 24 hours of service or staff replacement until you're completely satisfied.
Can I customize cleaning preferences?
Our system tracks personalized instructions and preferences for consistent execution across all future visits.
Do you provide service guarantees?
Every service includes a 24-hour satisfaction guarantee with documented proof of work completion when requested.
