Business Details
12 Years
experience
Emergency
services
Professional Sewer & Drain Cleaning in Minnesota
General Rooter is a veteran-owned sewer and drain cleaning company serving homes and businesses in the Twin Cities area and Southern Minnesota. Founded in 2014 by Robert Reynolds, a United States Army Veteran with nearly 30 years of industry experience, our company combines deep expertise with a commitment to integrity and customer service. Our team utilizes state-of-the-art equipment, including professional drain snakes, cable machines, and mini jetters, to resolve blockages efficiently. We prioritize prompt service for emergencies, offer video camera inspections to diagnose issues, and provide trenchless solutions like pipe lining for long-term repairs.With over 37 years of combined experience, we emphasize transparency, safety, and education, ensuring clients understand their plumbing challenges and solutions. Our family-owned business extends trusted relationships with partner experts to address needs beyond our scope, reflecting our dedication to holistic customer care.
Services
Drain Cleaning
Sewer Cleaning
Hydro Jetting
Pipe Lining
Excavation
Camera Inspections
Pipe Bursting
Lead Pipe Replacement
Thawing Services
Descaling
Details
- Year established: 2014
Highlights and features
- We offer over 37 years of combined experience in drain and sewer cleaning.
- Our team uses state-of-the-art equipment for efficient clog removal and diagnostics.
- We prioritize emergency sewer backups for rapid resolution.
- Family-owned with a focus on integrity, safety, and customer education.
- Authorized to perform inflow/infiltration inspections required by Minnesota cities.
What people say
Prompt emergency response
Skilled technicians
Transparent communication
Effective clog removal
Veteran-owned business
Services
Drain Cleaning
Our drain cleaning service removes clogs using professional snakes, cable machines, and mini jetters. We address blockages in bathroom sinks, toilets, showers, and kitchen drains. Technicians explain the issue and solution before work begins, ensuring transparency and safety for residential and commercial clients.
Sewer Cleaning
Sewer line cleaning prioritizes emergency backups to restore functionality quickly. We use hydro jetting and cable machines to clear tree roots, debris, or corrosion. Video inspections identify recurring issues, and we recommend preventive maintenance every 1-2 years to avoid major problems in main sewer lines.
Hydro Jetting
Hydro jetting employs high-pressure water to remove stubborn clogs and buildup in pipes. This method cleans pipe walls thoroughly, reducing future blockages. Ideal for tree root intrusions or severe grease accumulation, its often paired with camera inspections to assess pipe condition post-cleaning.
Pipe Lining
Pipe lining offers trenchless sewer repair using CIPP (Cured-In-Place Pipe) technology. An epoxy liner is inserted and cured to create a durable, seamless pipe within damaged lines. This minimizes excavation, preserves landscaping, and completes most repairs in one day for residential and commercial properties.
Camera Inspections
Video camera inspections diagnose sewer and drain issues without invasive digging. A waterproof camera navigates pipes to identify cracks, root intrusion, or collapses. Results guide repair decisions, and clients receive detailed reports with video footage to understand pipe conditions and recommended solutions.
People
Robert Reynolds
Founder & Senior Technician
A U.S. Army Veteran with 30 years of plumbing experience, Robert founded General Rooter in 2014. He trains all technicians, ensuring expertise in trenchless methods and emergency response. His leadership emphasizes integrity and customer-focused service.
Jason Viebrock
Mankato Area Manager
Jason oversees operations in the Mankato region, bringing local expertise to sewer and drain solutions. He manages client communications and ensures adherence to the companys standards for safety and service quality in Southern Minnesota.
Questions
What services does General Rooter offer?
We provide drain cleaning, sewer line repair, hydro jetting, pipe lining, camera inspections, and emergency clog removal for residential and commercial properties in Minnesota.
Do you handle emergency sewer backups?
Yes, we prioritize main sewer line emergencies and aim to resolve urgent backups quickly using specialized equipment and rapid response protocols.
Are your technicians trained and certified?
Our team undergoes rigorous training in trenchless methods and emergency procedures. Founder Robert Reynolds, a veteran with 30 years of experience, personally trains all technicians.
What areas do you serve?
We serve the Twin Cities metro area and Southern Minnesota communities including Mankato, Rochester, Albert Lea, and St. James.
Can you inspect pipes before repairs?
Yes, we use video camera inspections to diagnose issues and recommend solutions. This ensures accurate repairs and helps avoid unnecessary excavation.
Do you offer preventive maintenance?
We recommend sewer line cleaning every 1-2 years to prevent clogs. Regular inspections and hydro jetting help maintain optimal plumbing system health.
