Trust Your Comfort to Our Expertise
At Amarillo Air Masters Heating and Cooling Co., we're a full-service HVAC company assisting residential and commercial customers in Amarillo, TX, and surrounding areas. As leaders in our industry, you can rely on us for your HVAC replacement, HVAC maintenance, and HVAC repair needs.
Our Story
We're a family-owned and operated, locally owned company with over 40 years of experience. Our staff is made up of licensed experts who've become a family here at Amarillo Air Masters. Our team provides expert customer service because we're a local business that cares about our communities. Our staff continues to make connections in our area, all due to our service and willingness to put the customer first.
Our Services
We offer a wide range of services to meet your HVAC needs, including HVAC replacement, HVAC service, HVAC maintenance, indoor air quality, indoor fireplace installation, outdoor fireplace installation, new construction, and upgrades. Our team of experts will work with you to determine the best solution for your specific needs, whether it's a new HVAC system or repairs to your existing system.
Why Choose Us
At Amarillo Air Masters Heating and Cooling Co., we're committed to providing you with quality workmanship, excellent customer service, and affordable prices. Our team is dedicated to ensuring your comfort and satisfaction. We understand the importance of a well-functioning HVAC system, and we're here to help you achieve that.
Overall Experience
The reviews show a predominantly positive sentiment towards Amarillo Air Masters, with customers praising their professional service, efficient work, and friendly staff.
Positive Aspects
- Timely and Efficient Service: Many customers praised the company's prompt response and efficient work, ensuring that their HVAC issues were resolved quickly and effectively.
- Professional and Friendly Staff: Jordan, Tim, Tyler, and Trinitie were mentioned by name as being polite, respectful, and friendly, contributing to a positive customer experience.
- Quality Work: Customers commended the company's attention to detail, cleanliness, and professionalism in completing the job efficiently.
- Exceptional Customer Service: The office staff, particularly Trinitie, were praised for their helpfulness and friendliness.
Negative Aspects
- Issues with Customer Service: A few customers experienced difficulties with customer service, citing unreturned calls, lack of follow-up, and poor communication.
- Subpar Products: One customer reported purchasing a defective unit, which led to ongoing issues.
Additional Insights
- Several customers specifically mentioned their appreciation for the company's commitment to ensuring customer satisfaction and providing exceptional service.
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