Protecting Homes and Businesses, One Lock at a Time
At Doctor Locksmith, we are dedicated to providing top-notch locksmith services to our customers in Baltimore City and County, MD. With over 23 years of experience, we have built a reputation for reliability, trustworthiness, and commitment to delivering exceptional service. Our mission is to provide the best service and rates for our clients, ensuring that our customers enjoy maximum security at the most reasonable prices.
Our Story
Since 1998, we have been protecting homes and saving people from frustrating lock-outs. Our diligence and high-quality services have earned us a spot among the top trusted providers of locksmith services in Baltimore City and County. We are fully insured and bonded to the extent specified by Maryland Law, giving our customers peace of mind knowing that they are in good hands.
Our Services
We offer a wide range of locksmith services, including:
- Residential Locksmith Services: We provide expert lock installation, repair, and replacement services for homes, apartments, and condominiums.
- Commercial Locksmith Services: We offer customized locksmith solutions for businesses, offices, and commercial properties.
- Automotive Locksmith Services: Our team of experts can help with car key duplication, keyless entry, and ignition repair services.
- Property Management Services: We provide locksmith services tailored to the needs of property managers and real estate agents.
- Emergency 24/7 Services: Our emergency locksmith services are available 24 hours a day, 7 days a week, ensuring that you receive prompt assistance in emergency situations.
Our Vision
Our company's vision is to provide high-quality services and long-term cost efficiency. We believe in using materials and systems that have longevity and are effective for the longest time, ensuring that our customers enjoy maximum security for the most reasonable prices.
Why Choose Us
At Doctor Locksmith, we understand that security is a top priority for our customers. That's why we offer a range of services that cater to the unique needs of our clients. Our team of experts is dedicated to providing exceptional service, using only the latest technology and techniques to ensure that our customers receive the best possible solutions.
Contact Us
If you need locksmith services in Baltimore City or County, don't hesitate to contact us. Our friendly and knowledgeable staff is always ready to assist you. Call us today to schedule an appointment or to learn more about our services.
Excellent Customer Service and Timely Response
Doctor Locksmith has received numerous 5-star reviews for their prompt and reliable service. Many customers have praised the company for arriving quickly, often within 20-30 minutes, and resolving their issues efficiently. The technicians, particularly Kevin, have been commended for their professionalism, politeness, and attention to detail.
Satisfaction with Locksmith Services
Several reviewers were pleased with the quality of work, including lock installation, repair, and replacement. Some customers appreciated the education and advice provided by the technicians regarding lock security and upgrade options.
Communication and Transparency
Some customers have praised the company for being upfront about costs and providing transparent estimates. This has contributed to a sense of trust and satisfaction among customers.
Areas for Improvement
A few customers have expressed dissatisfaction with the pricing, citing that it was higher than expected or not competitive with other services. Some reviewers felt that the technicians could improve in areas such as cleaning up after themselves or being more attentive to customers' needs.
Critical Comments and Concerns
One reviewer was disappointed with the responsiveness of the company, claiming that they did not receive a response when calling outside of usual business hours. Another reviewer felt that the technician's methods were unorthodox and overpriced.
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