Inspiring Homes, Enriching Lives.
At Furniture of America, we're dedicated to providing high-quality, stylish, and functional furniture to enhance your home's beauty and comfort. Our team of talented designers and developers take pride in creating products and experiences that extend capabilities, advance safety, or refine style. We're committed to continuously improving and refining our designs to meet the evolving needs of our customers.
Our Mission
Our mission is to provide innovative, safe, and functional furniture that inspires our customers to create their perfect home. We strive to build long-lasting relationships with our dealers and customers by providing exceptional service, quality products, and unparalleled customer support.
Our Services
We offer a comprehensive range of furniture products, including bedroom, dining, living room, outdoor, and recreational pieces. Our product lines are designed to cater to diverse tastes and preferences, ensuring that every customer can find the perfect piece to complement their home. Our website provides an intuitive and user-friendly experience, allowing customers to browse products, save favorites, and find authorized dealers in their area.
Innovation
At Furniture of America, innovation is at the heart of everything we do. Our team of talented designers and developers takes pride in creating products and experiences that extend capabilities, advance safety, or refine style. We continually push the boundaries of design, functionality, and safety to ensure our products meet the evolving needs of our customers.
Partnerships and Dealer Support
We believe in the power of partnerships and collaboration. Our dealer support program is designed to provide our partners with the tools and resources they need to grow their business. We offer comprehensive support, including inventory management, ordering information, and customer support to ensure our partners' success.
Community Involvement
At Furniture of America, we're committed to giving back to our community. We believe in spreading kindness and helping one another. Our blog features heartwarming stories of our community involvement and charitable efforts.
Get in Touch
Thank you for considering Furniture of America. We're always here to help. Whether you're a customer, dealer, or just looking for more information, we invite you to explore our website, sign up for our newsletter, or contact us directly.
Excellent Customer Service and Quality Products
The majority of reviewers praised the company's customer service, describing it as "excellent, " "fastest, " and "friendly." They appreciated the prompt response to their concerns and the assistance provided by the customer service team.
Satisfied Customers with Quality Furniture
Many reviewers were extremely happy with their purchases, mentioning that the furniture was "sturdy, " "comfortable, " and "exactly as described." They also appreciated the unique features of the products, such as storage compartments and pop-up connectors.
Negative Experiences with Customer Service
However, some reviewers had poor experiences with customer service, describing it as "VERY BAD" and "unhelpful." They were frustrated with the lack of response to their concerns and the company's unwillingness to take responsibility for damages or defects.
Warranty Issues and Damaged Products
A few reviewers expressed disappointment with the warranty and the company's handling of damaged or defective products. They felt that the company did not stand behind their products and were unhelpful in resolving issues.
Mixed Reviews and Areas for Improvement
Some reviewers had mixed experiences, initially being satisfied with their purchases but later encountering issues with the products or customer service. This highlights the need for the company to improve its quality control and customer service response.
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