Your Comfort is Our Purpose!
Our Story
Monarch Home Services is a leading provider of heating, air conditioning, indoor air quality, and water heater solutions in Bakersfield, CA, and surrounding areas. Our journey began with a rich legacy of service, with our founder's grandfather starting a construction company in 1959 and his father opening a plumbing company in the 1970s. With a strong foundation in customer-centricity and quality workmanship, we have grown to become a trusted name in the home services industry.
Our Mission
At Monarch Home Services, our mission is to provide convenient and affordable solutions to keep your home comfortable year-round. We believe that your home should be the most comfortable place on Earth, and we strive to make that a reality. Our team of trained professionals is dedicated to providing 5-star service, ensuring that you receive the highest quality heating, AC, water heater, and indoor air quality solutions to suit your needs.
Our Services
We offer a comprehensive range of services to cater to your home comfort needs. From air conditioning repairs and maintenance to heater replacements and installations, we have got you covered. Our indoor air quality solutions, including duct cleaning and filtration, ensure that you breathe easy in your home. Additionally, our tankless water heater installation and repair services provide you with hot water on demand. Whether you need a routine tune-up or an emergency repair, our team is available 24/7 to assist you.
Our Promise
At Monarch Home Services, we promise to put the power back in your hands. We understand that your time is valuable, which is why we offer convenient scheduling, text, and email reminders to make it easy for you to get the home services you need. Our fair pricing, seasonal savings, and promotions ensure that you receive the highest quality services without breaking the bank. We look forward to serving your household and making your home comfort our purpose.
Why Choose Us?
Our commitment to customer satisfaction is unwavering. With over 100 5-star reviews, our customers rave about our friendly and professional technicians, timely service, and competitive pricing. We are licensed, bonded, and insured for your protection, and our contractors are trained to handle all your home service needs. Choose Monarch Home Services for a hassle-free experience that you'll look forward to.
Positive Reviews
Most reviewers praised Monarch's exceptional customer service, highlighting the company's professionalism, promptness, and thorough explanations of the work performed. Many reviewers appreciated the company's honesty and transparency, mentioning that they didn't feel pressured into unnecessary services. The technicians were often praised for their knowledge, courtesy, and cleanliness.
Services
Several reviewers mentioned the excellent service they received from Monarch's technicians, including air conditioning and heating repairs, maintenance, and installation. Some reviewers also praised the company's duct cleaning and vent services.
Technicians
Many reviewers praised specific technicians, including Jesse, David, Nicholas, Joel Guillen, Michael Esparza, Sangeet, Ben, Taylor, Joshua, and Zack, for their professionalism, knowledge, and courtesy.
Poor Communication and Scheduling
Some reviewers experienced poor communication and scheduling issues, including canceled or rescheduled appointments, unreturned phone calls, and lack of follow-up.
Aggressive Sales Tactics
A few reviewers felt that Monarch's technicians used aggressive sales tactics, pushing for unnecessary services and overpriced repairs.
Disputes Over Work Quality
Some reviewers disputed the quality of Monarch's work, citing issues with installation, maintenance, or repairs. A few reviewers claimed that the company's technicians were unresponsive to their concerns or failed to address problems.
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